The global music business in the 2020s 🔮

In this post I’d like to highlight one of my favourite newsletters, Exponential View by Azeem Azhar, look at his predictions for the next 10 years and how they apply to the music business.

Azhar’s 10 forecasts are as follows:

  • Climate change will be the dominant narrative
  • Our geopolitics will continue to fragment and this will result in more conflict
  • In what we have generally thought of as the West, we’ll rethink the shape and purpose of our economies
  • We’ll see the rise of new digital commons, economic institutions that are neither public- nor private- sector
  • World trade will face a troika of headwinds
  • Cities will become relatively more important
  • We’ll eat far less meat
  • The big tech companies, particularly Facebook, Google and Amazon, will work aggressively to increase their footprint
  • AI will be everywhere
  • During the 2020s there will be a generational shift

Quite a lot to unpack. Let’s dig in.

Music x Climate Change 🌬️

Azhar mentions cheap renewables, smart entrepreneurs and net zero targets becoming enshrined in law in the EU and UK. The Supreme Court of The Netherlands recently required the government to slash carbon emissions by 25% of 1990 levels by the end of 2020.

Through initiatives like Music Declares Emergency, it has become visible that there is a broad willingness and desire in the music business to do better in terms of greenhouse gas emissions, waste, circularity, and general sustainability. As various organisations in music set up comissions related to sustainability, 2020 will bring wide cross-industry discussions and exchange on this topic, including pilot projects, and other initiatives.

By 2021, the topic of sustainability in music will be ‘the new normal’ and instead of a niche subject, I expect it will be a discussion point at every industry conference.

(In case you missed it, I recently launched MUSIC x GREEN as a directory to help gather and organise all information related to this topic)

Music x Geopolitics 🗺️

The growing economies of China and India, the rise of African economies, a post-Brexit world, and what about Russia? The 20s are going to be complicated.

While it’s hard to make predictions, an annecdote may shed light on the type of complications to expect.

A few years ago, I lived in Moscow where I headed up product for Zvooq, a music streaming service. At some point Spotify started negotiating with local music services and telcos and hired local staff. Months went by and we heard rumours Spotify was having trouble getting everything in place from their usual playbook for launching in new countries (major components at that time: majority of local content, plus a bundling deal with a top telco). Then the annexation of Crimea and the war in eastern Ukraine happened, sanctions followed. There was talk of cutting Russia off from global banking by blocking Russia from the SWIFT transaction system. In the midst of all of that, Spotify decided to cease operations. The exact reasons are unclear, but the geopolitical complications may have been the straw that broke the camel’s back. Too much risk. (To date Spotify still hasn’t launched in Russia, although there are signs that a launch is imminent)

What may further complicate things for the streaming dominated music industry is the fracturing of the internet into “four, or more, internets”. There is the classical Sillicon Valley model of an open internet with which we’re all familiar. In the EU, we’ve seen increased assertiveness from governments and courts in regulating the internet, whether that’s about the ‘right to be forgotten’, GDPR, and aspects like article 11 and 13. There is the Chinese internet – based on the promotion of its own tech giants operating within its tightly controlled environment. Russia has recently been experimenting with cutting itself off from the global internet and is claiming a successful trial.

To make things more complicated, many of the major music companies have geographically complex ownerships. Most recently, Chinese tech giant Tencent acquired a 10% stake in Universal Music (see chart by Cherie Hu).

Image

Last thing I want to highlight before moving on: streaming in India is growing at a very rapid pace. Gaana announced 125 million monthly active users, Spotify is at 2 million users, and YouTube and YouTube Music Premium count 800,000 subscribers. Meanwhile the Chinese ByteDance, mother company of TikTok, is testing its own streaming service called Resso out in India.

Music x Mission-Driven States ⏩

Azhar imagines states to take a more active role in directing investments in tech and shaping our societies. He expects a departure from the economic Friedman doctrine, and for states to apply more action towards giving our economies a clearer purpose. As defined by Marianna Mazzucato:

“Rather than focusing on particular sectors – as in traditional industrial policy – mission-oriented policy focuses on problem-specific societal challenges, which many different sectors interact to solve. The focus on problems, and new types of collaborations between public and private actors to solve them, creates the potential for greater spillovers than a sectoral approach. It was this approach that put a man on the moon, and lay behind the creation of the Internet and entire new sectors like biotechnology, nanotechnology, and the emerging green technology revolution. It is not enough to fix market and system failures: policy-makers need to be more future focused, creating and shaping new markets.”

Expect innovation in the problem areas addressed in the other 9 points here. Music will be on the sidelines initially, but the impact of the innovations (e.g. around AI) may end up redefining our industry – much in the same way as the internet eventually did.

Music x Digital Commons ⛓️

The last years have seen a lot of discussion about platform economy and privacy. Think the Facebook / Cambridge Analytica scandal, think of leaks of user data, and think of the rise of AI which makes people’s data more valuable (and vulnerable to exploitation).

A proposed concept is the ‘data trust’ – a mechanism, organisation, or legal structure, that stores data and provides rule based interoperability with platforms. This trust should specialise in data governance for maximum public benefit.

A new framework for data governance

In other words, we may be moving away from the current platform-driven reality of the web (2.0), towards something where individual users have more control and security. This would impact any company heavily relying on training algorithms with user data – such as ones that heavily rely on serving ads (Facebook, Google / YouTube, Spotify).

It may also create more transparency around who’s involved with the music, as envisioned in Imogen Heap’s Mycelia initiative, which is supported by IHAN – a promising fair data economy project of Finnish innovation fund Sitra.

Music x Global Headwinds 📦

Azhar highlights the falling global trade-to-GDP ratio, a trend that is already occurring. At the end of the decade, we’ll see a lower trade in raw materials and manufactures relative to GDP than current. I’m struggling to connect this to music, to be honest. It could be that more of our GDP comes from services rather than physical goods. Someone with more knowledge of this topic than I: please fill me in. If you write an article, I’m happy to share it in the next newsletter.

Music x Cities 🌆

Continued urbanisation will bring more challenges, but also great opportunities. What comes to mind is the Music Cities initiative by Sound Diplomacy. Besides regular events about the importance of thriving local music scenes, they work together with local governments to develop local music infrastructure.

Music Cities Guide Assets Method

As certain population centers get more expensive, we see young talent choosing to settle in places other than Sillicon Valley, New York, London, etc. As someone living in Berlin, it’s obvious that music can play a crucial role in attracting unique talent to a city. Should we anticipate cities investing more in this space? I think so.

Music x Meat 🍖

A trend mostly unrelated to the music business, although it’s worth pointing out that music festivals are often used to trial new types of food, from seaweed burgers to insects.

Music x Big Tech 🌐

“By 2030, a complex patchwork of settlements in different geographies will govern the behaviours of [Facebook, Google, and Amazon].” Leading up to that, Azhar expects these firms to agressively hoover up data and move into new arenas. Google is firmly established in the entertainment space through YouTube, Amazon has a good foothold in music streaming due to its Alexa devices, and Facebook is crucial for many reasons – to pick one, it owns two of the most important platforms for artists to connect to their fans (Facebook and Instagram).

I expect these companies to double down on this space, as well as invest in new forms of AI driven music, as they have less of a stake in the traditional songwriter / performer type music than many of the players in the music business. While the music industry will be careful not to cannabilize itself with this new form of entertainment, I expect outside forces to play a very disruptive role. For them, the value in music as we know it lies with the personalities it produces, less so with the way the music actually comes about. Which brings us to the next topic.

Music x AI 🧠

“Our computers will use machine vision, listening, path planning and robotics to build an increasingly accurate digital twin of the real world, and bringing smart, adaptive products into the real world.”

Last decade was the decade of the smartphone. Next decade will be the decade of augmented and mixed reality. With that, we’ll see a third generation of digital music.

It’s important that you think of all these things in combined contexts: Google Glass without smart environments and AI was just creepy and not that useful. Since the launch of Google Glass in 2014, the number of connected ‘Internet of Things’ devices has doubled to around 27 billion. By 2025 that number is expected to be somewhere around 75 billion.

That’s the context in which the next phase of digital music will play out. We’ll see a great convergence bringing together trends in AI, gaming, esports, entertainment, augmented, mixed, and virtual reality, and smart environments through the Internet of Things.

Music x Generational Shift 🚸

People who have spent their college years and careers online will move into global leadership. We’ll see a lot of the world’s influence fall into the hands of people who can be described as digital natives. This will affect policy, which affects the music industry broadly.

“The agitators and the creators of our economy for the next decade are between 15 and 25 now.”

Luckily, this is something the business has mastered over many decades.

The bigger question, looking at all of the above is: is the music industry ready to disrupt itself?

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Introducing MUSIC x GREEN: directory for a greener music business

Today I’m launching MUSIC x GREEN. 🚀

It is a directory to create more visibility for organisations and initiatives that make the music industry greener, less impactful on the climate and ecology, and more sustainable overall. 🌱

By making it easier to find and share best practices, organisations, products, and research, I hope we can accelerate the progress towards our sustainability goals.

Screenshot of the MUSIC x GREEN website

Why am I launching MUSIC x GREEN?

The environment is something I always cared about. I stopped eating meat in 2007. Whenever reasonably possible, I travel by land. In the midst of the forest fire crisis in Brazil earlier this year, I started going to the Fridays For Future rallies in Berlin. From small demonstrations with one or two hundred people, to bike rallies, to Extinction Rebellion’s blockades, to a protest with over a quarter million people: every time I was inspired by young people taking a stand and demanding governments and corporations acknowledge the climate crisis and take stronger measures towards preventing further catastrophe.

My day-to-day is in music though and when I left IDAGIO, it was time to kick up my music innovation newsletter again: MUSIC x TECH x FUTURE. It is subscribed to by thousands of people in the music business and adjacent industries, and I have always used it as a means to put items on the agenda that I think are important and underdiscussed.

Sustainability had become one of them. I started researching it. I found out about the immense impact of tours, that audience travel often has the largest share in the greenhouse gas output of an event, and about the fact that music streaming puts a heavier burden on our climate than the CD business ever did.

But it wasn’t that easy to find these things out.

I found news articles quoting each other and reusing the same data from 2008 over and over again. I found blogs talking about a star’s initiative to get her fans to take climate action, but it didn’t go into any detail nor talk about the results.

Then still it would take hours of digging through websites, publications, references by others, getting tips via email, etc. to find stuff out.

If I’m spending that time anyway, I might as well make sure other people won’t have to do the same.

MUSIC x GREEN is where you can share projects, data, initiatives, organisations, professionals, case studies, and news about what’s happening in the space of music and sustainability.

Right now, it has the form of a simple filterable database where everyone can submit and upvote projects, somewhat comparable to Product Hunt. With your feedback and input, it will evolve over time.

How did I build MUSIC x GREEN?

MUSIC x GREEN was made with Sheet2Site: a service that lets you build a website from a spreadsheet. I had been playing around with the idea for a while, but wasn’t sure how to build it. I considered WordPress, because 20 years of blogging (of which at least 12 with WordPress) has made me rather familiar with the software. But it seemed to complicated and I wanted something simpler.

I wanted to get something up and launched ASAP, so I asked Twitter for good “#NoCode” tools for something like this. The next morning I reviewed the options and by the end of the morning I shelved over the 50 bucks to Sheet2Site and got busy.

The back of the website, where I enter all the data, looks like this and is stored on my Google Drive:

Google Sheets view of MUSIC x Green

I added and organised lots of the great work I was already familiar with and by the end of the day the site was ready. Now all I needed to do was wait for the domain name to be connected (I went for MUSIC x SUSTAINABILITY at first, but sustainability is annoying to type in URLs), write this blog post, ask some friends for feedback, and make sure I didn’t have to do large edits taking the site down in its first days.

But the launch moment in my head was clear: Friday, at noon. The default rally time for Fridays For Future.

What’s next?

First of all: now it’s over to you. Please start submitting projects, initiatives, research, organisations, events. Let’s gather everything in one place. Go to musicxgreen.com, and hit ‘Submit a Project’ at the top.

I wanted to ‘start small‘. For me it’s important to get something out there, see how people interact with it, and feel the pressure of thousands of eyes while I improve things.

Ideas I’m currently considering are

  • More tags:
    • “New ✨” to easily find items added in the last x days.
    • “Products 🛍️” to find eco-friendly alternatives. I’m torn about this one, because I think we should basically buy less, not more.
    • “People 💁‍♀️” to highlight academics, professionals, and activists in the music and sustainability space.
  • Notifications:
    • Maybe a newsletter to stay up to date of new additions, perhaps once a month.
    • Something more automated like a Twitter feed.
  • Social?
    • I like the idea of adding some type of commenting system, although it’s not (yet) supported by Sheet2Site, so may have to migrate for that.
  • Fix the images
    • Currently a lot of the images are hosted on third-party sites, including Twitter and Facebook. This is not so privacy-friendly, the images may be larger than they need to be, and there’s a risk of them disappearing. Any developer who can figure out how to grab all these images, possibly run them through optimization like imgix, and then replace all the URLs in the spreadsheet with the optimized images? Ideally as a script that I can trigger every now and then when a significant number of items were added… Get in touch.

If you have suggestions, feedback, or questions, the best way to reach out to me is on Twitter: @basgras or send me an email.

Thanks for reading all of this! If this is important to you, consider reading and signing onto the music business’ declaration of emergency.

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How the rise of Authorless Music will bring Authorful Music

Forty thousand. That’s the number of songs being added to Spotify every day. Per year, that’s nearly 15 million. With AI, we are approaching a world where we could easily create 15 million songs per day. Per hour even. What might that look like?

Can music experiences performed by robots be Authorful? (photo: Compressorhead)

The music trend we can most linearly extrapolate into the AI age is that of utilitarian music: instead of putting on an album, we put on workout music playlists, jazz for cooking, coffee time Sunday, music for long drives.

Artists have become good at creating music specifically for contexts like this. It often forms a big consideration in marketing music, but for also the creation process itself. But an artist can’t be everywhere at once. AI can and will be. Meaning that for utilitarian music, artificial intelligence will have an unfair advantage: it can work directly with the listener to shape much more gratifying, functional music experiences.

This will lead to the rise of Authorless Music. Music without a specific author, besides perhaps a company or algorithm name. It may be trained by the music of thousands of artists, but for the listener it will be hard to pinpoint the origins back to all or any of those artists.

Do we want Authorless Music? Well, not necessarily. However if you track music consumption, it becomes obvious that the author of music is not important at all for certain types of music listening. Yet we crave humanity, personality, stories, context.

Those familiar with trend watching and analysis, know to keep their eyes open for counter trends. When more of our time started being spent on social platforms and music became more anonymous due to its abundance, what happened? We started going to festivals in numbers never seen before. So what counters Authorless Music?

The counter trend to Authorless Music is Authorful Music. Although there will be a middle space, for the sake of brevity I’ll contrast the two.

Authorless MusicAuthorful Music
OriginAI-created or obscureHuman-created (ish)
FocusSpecialised in functionSpecialised in meaning
RelationLittle emotional involvementStrong emotional involvement
TraitPersonalizedSocialized

Authorless Music: primarily driven by AI or the listener is unable to tell whether the listed artist is a real person or an algorithm. The music is specifically targeted towards augmenting certain activities, moods, and environments. Due to its obscure origin, the listener has little emotional involvement with the creator (although I’m looking forward to the days where we can see AI-algorithms fan bases argue with each other about who’s the real King / Queen of AI pop). In many cases it will be personalised to the listener’s music taste, environment, weather, mood, etc.

Authorful Music: primarily created and / or performed by tangible people or personalities. It will be focused in shaping meaning, as it is driven by human intent which embeds meaning by default. This type of music will maintain a strong emotional link between artists and their fans, as well as among fans themselves. This music exists in a social way – even music without lyrics, such as rave music, exists in a social context and can communicate that meaning, context, and intention.

With the increasing abundance of music (15 million tracks per year!), the gateway to Authorless Music has been opened. What about Authorful? What experiences will we craft in a mature streaming landscape?

Two important directions to pay attention to:

Socialising music experiences

It’s so easy to make and manipulate music on our smartphones now. Whether it’s music as a standalone or accompanying something on Instagram or TikTok. One reason for this massive amount of music being added to streaming services is because it’s easier than ever to make music. With apps that make it easy for people to jam around with each other, we’ll see a space emerge which produces fun tools and basically treats music as communication. This happens on smartphones but is strongly complemented by the virtual reality and gaming space.

See: JAM, Jambl, Endlesss, Figure, Smule, Pacemaker.

Contextualising music experiences

There is a lot of information around music. What experiences can be created by exposing it? What happens when the listeners start to enter the space between creator and listener and find their own creative place in the music through interaction? (I previously explored this in a piece called The future of music, inspired by a cheap Vietnamese restaurant in Berlin)

Examples of this trend: lyrics annotation community Genius, classical music streaming service IDAGIO, and projects like Song Sommelier.

Special thanks to Data Natives, The Venue Berlin, and Rory Kenny of JAM for an inspiring discussion on AI music recently. You’ve helped inspire some of these thoughts.

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What playing around with AI lyrics generation taught me about the future of music

Will AI replace human artists? What would the implications be? These questions grip many in the music business and outside of it. This weekend I decided to explore some lyric generation apps and see what I could get out of them – learning a thing or two about the future of music along the way.

Below I’ve posted the most coherent lyrics I managed to get out of one AI tool. I’m dubbing the song Purple Sun.

Image with a purple sun
What I imagine the song’s artwork to look like.

You can make the sun turn purple
You can make the sea into a turtle

You can turn wine into water
Turn sadness into laughter

Let the stars fall down
Let the leaves turn brown

Let the rainwoods die
Let wells run dry

I love the turtle line. I guess the algorithm struggled with rhyming purple.

Two lines down is a wine / water line. Initially I was impressed by having a western cultural reference. But hold up… turning wine into water? That’s just evil.

Read it over once more. Or twice. By reading it over more, I became convinced that obviously humans are the superior songwriters.

But you know what, I’ve been lying to you.

The origins of the above lyrics are actually human, from a 90s rave song called Love U More by DJ Paul Elstak.

And they carry meaning. A lot of meaning to a whole generation of people in The Netherlands and other parts of Europe. Myself included. The meaning comes not necessarily from what the intent of the lyrics is. It comes from the music, nostalgia, memories, associations.

This is listener-assigned meaning. As soon as you release music, you give over control of the narrative to an audience. Artistic intent may have a lot of sway, but sometimes a song that’s a diatribe against fame turns into something stadiums full of drunk people chant.

A few statements to consider:

  1. AI has a role as a tool to be used by people to apply their creativity.
  2. Not all successful human created art objectively requires a lot of skill.
  3. Creativity doesn’t end with the creator. The creator sets intent, the listener assigns meaning.

Let’s pair #1 and #3. In the first statement I talk about people, rather than mention specific roles as in the thrid statement. That’s because AI allows more people to be creative, either as listener, creator, or the space in between.

It’s this space in between that will be impacted and shaped by AI. Think of the dadabots projects, such as their infinite neural network generated death metal stream, apps like JAM, Jambl, and Endlesss which allow people to express themselves musically in easy ways, or technologies that turn music into something more adaptive like Bronze and FLUENT (disclaimer: I’m an advisor to the latter). Not all of the above use AI, but all cater to this space in between listener and creator.

The reason why I added statement #2 is because AI-created music doesn’t necessarily have to be objectively good. Music is subjective. Its sucess depends on how well it can involve the listener. That’s why AI is destined to be the most important force for the future of music in a more creative world.

Credits for the lyrics above: Lucia Holm / Paul Carnell. Thank you for the wondrous energy, the memories, the music.

Image via Rising Sun.

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Reducing music’s climate impact through innovation

Coldplay announced this week that they are not going to tour until they can figure out a climate neutral or climate positive way to do so. Touring has a massive CO2 output. U2‘s 2009 tour is said to have produced the CO2 equivalent of flying to Mars and back (or the annual waste produced by 6,500 British people, or the same as leaving a lightbulb running for 159,000 years, or flying 90,000 people at one of their stadium shows from London to Dublin – pick your favourite).

What are the implications? A single flight from London to Dublin produces about 100kg of CO2 per passenger, depending on the airline. Now consider this: “Each kg of CO2 ultimately melts about 650 kg of glacial ice.” Times 100, times 90,000. And that’s just for this one band, in perhaps the most polluting tour ever.

However, it’s audience travel that is the largest contributor to greenhouse gas emissions in music. Oft-quoted research by Julie’s Bicycle, published in 2008, estimates audience travel accounts for 43% of the UK music industry’s greenhouse gas output.

The Guardian article about U2 that I linked above, ends with a quote of a review by Mark Reed:

“The carbon footprint of this might be quite large, but the spiritual rewards to the audience of this are those that enhance a life. If all life were bread and water, then there would be nothing to lift mankind above the amoeba.”

I personally dislike how dismissive the quote sounds, especially when it’s used to conclude an article about an important problem. Mankind has a much worse chance of surviving catastrophic climate change than amoeba after all. However, the author does touch upon something important. The experiences that the music business provides are important (so important that it’s moved someone to describe a U2 concert as a spiritual experience). So what drives me are the following two questions:

  • How can we continue to provide these experiences?
  • How can we use these experiences to inspire a better world?

What comes to mind is a quote by Sammy Bananas, founder of DJs for Climate Action. Talking to Stuart Swift in an article on Stamp the Wax, the example of transitioning from plastic straws to paper comes up:

“While Sammy admits its impact on the climate is negligible, it “may have a much greater effect on making people wonder why the venue took the effort to make the switch.” This creates a snowball effect where “individuals want to learn more and engage.””

Alright. I hope the doom and gloom in the paragraphs above is enough of a motivator. Let’s look at actionable steps players in the industry can take to reduce our impact and inspire a better world.

Measure

Whether it’s understanding energy use of a venue or festival, waste produced, or the audience’s footprint, the first step to tackling a problem is to start mapping it. This makes it easier to research and identify areas of high impact and not get distracted by working on things which have negligible impact.

Few venues have an accurate idea of the energy consumption of everything inside. Sure, stage lighting and audio is often well-considered and engineered, but what about cooling systems, lighting in other spaces of the venue, heating, etc.

Do artists know their CO2 footprints? Understanding better what the environmental cost of a tour or a gig is, can help identify ways to address or mitigate that cost.

Then there’s festivals and the audience that travels to them. In considering audience travel, the main question is often a logistical one: how do we get everyone on-site in a decent timeframe? Is there enough road and public transport capacity? As audience travel constitutes a majority of a festival’s greenhouse gas footprint (Dr Jillian Anable & Julie’s Bicycle put it at two thirds), it’s worth tracking the problem and mapping it out.

Audience travel

The problem of audience travel emissions is important to approach within its specific contexts. What type of event are people traveling for? What are their modes of transportation? What type of (public transport) infrastructure exists?

Festivals may consider offering discounted combined entrance & public transport tickets, organising events closer to urban areas, and offering camping equipment rental and supply sales on-site. The latter is an important why people choose to travel by car to multi-day festivals.

In general, organisers should make sure public transportation services are mentioned in event communications, as audiences are often not aware of these options.

Energy use at events

The UK’s Shambala Festival is often mentioned as one of the greenest festivals and managed to reduce its carbon footprint by 80% and is free of meat, fish, and disposable plastics.

Paul Schurink, co-founder of Green Events Netherlands, is an expert in the field of temporary energy supply and as such has worked with countless festivals to improve their energy use. In an interview with Clubbing TV, he explains some of the basics. Some takeaways:

  • Smart power plans for festivals take about 3 years to build. The first year you go for the quick wins, and in following years you get a feedback loop of expertise and new practices. After 3 years, festivals can save 40% of their power per edition.
  • If a festival uses forty thousand liters of fuel for generating power, they’d need fifteen thousand liters less. Financially, that’s at least fifteen thousand euros saved. It also means less generators to rent, less generators and fuel to transport, less transport costs.
  • If you use less power, you’re more sustainable. Using less power also makes it easier to make use of sustainable energy sources like solar panels.

Live events as testing grounds

Duncan Stutterheim, founder of dance event organisation ID&T and the legendary Thunderdome events, set up Open House a few years ago. Akin to a startup incubator, they helped partner innovative young companies with events and NGOs. Together, they could find out more about topics like how the same innovative energy solutions used at festivals can be used for humanitarian aid, and also looked into circular use of waste.

An organisation called Innofest matches innovative startups with festivals to test their solutions out in the real world. Since their website is completely in Dutch, I’ll highlight some of their cases:

  • Ditching single use rain ponchos (15 minutes of use, 500 years to decompose): a startup called Weather Underground did a test at Noorderzon festival with ponchos that can be repurposed as a bag and are biodegradable (video in English).
  • Building tables of festival waste: Futuretable made tables from recycled waste at Welcome to The Village festival. By communicating that these tables were made of waste, they successfully encouraged people to recycle more because they could see and try out what their waste would turn into.
  • E-waste Arcade tested better waste separation by making it fun through sound-producing garbage disposal units at Eurosonic Noorderslag.
  • Plantjebandje is a compostable festival wristband that’s biodegrable and filled with plant seeds. Take the wristband off at home, plant it and see what sprouts. (article in English)
  • &Cricket tested what it takes to get people to eat insect-based food as a sustainable alternative to meat (a major contributor to greenhouse gases). Their cricket fries sold out.

Connect & stay up to date

Sustainability is becoming a major topic of my music & innovation newsletter MUSIC x TECH x FUTURE – followed by thousands of people in creative industries around the globe. If you’re not on the list, please consider subscribing.

If you are professionally active in the music industry or sustainability and collaborate with creative sectors, please drop me a short email introducing yourself — I’d like to invite you to the Music Tech Network Slack. I’ve set up a #sustainability channel and I want it to be a place to exchange knowledge, experience, and build connections. Reach me at bas@musicxtechxfuture.com

The listening time trap

My biggest gripe with most music business conferences is that I hardly ever bump into engineers, designers, or product managers. If they’re there, they’re presenting their company rather than talk about the work they do, like many other music professionals. There’s marketing talks, A&R talks, talks about bookings, management… Where are the design talks?

Part of this frustration is personal: when going to a conference, I want to learn from people. While music conferences help me build perspective, they hardly help me develop as a professional.

More importantly, I believe the people who have some of the biggest impact on the modern music landscape often aren’t actually part of the conference. It would help the whole business to better understand them, their goals, their motivations.

They’re the people who decide upon the interfaces through which we experience music and connect with creators. They decide upon algorithms. What feature goes in, what doesn’t. And they’re largely invisible.

How decisions get made in tech companies

Tech companies set themselves up for rapid growth. Either in terms of users, staff, or both. In order to do so, it’s important people inside an organisation have a framework for autonomy. They have to be able to understand the company’s goals at the top-level, and what that means for their team specifically. They should be able to derive goals from the top-level goals themselves.

This type of grass-roots level autonomy helps the velocity and quality of decision-making compared to old school top-down chains of command and approval.

One of the most popular frameworks at the moment is OKR: objectives and key results. A team decides what they want to accomplish in a certain timeframe (objective: “shape a delightful social experience around music”) and then defines ways in which they want to measure their performance on the objective (key result: “active users share music 5 times a week”).

Once everything is set, the time period is kicked off and the team works together to try to accomplish their objective. They might use data about the service, in-person interviews with users or potential users, and the advice from stakeholders around the company.

There is one metric so important, that you will almost always encounter it when spending some time in a digital entertainment company. Either as a “key result” or as a “health metric” to see how well the company is doing.

The most important metric in music

One popular concept in optimizing a company for growth is “One Metric That Matters“. It means giving company one metric to focus on improving during a given stage. This may be “customer lifetime value” (CLV): how much revenue does a user bring in as long as they use our service?

For many music streaming services, CLV will be composed of various factors. Does a user upgrade to premium or do they stay on the ads platform? How much are advertisers paying for ads? How long does a user stay with the service before ‘churning’ (leaving, and not returning)?

There is one metric that has arguably had more influence on music than any of the above: how do you make sure you get more ad revenue per user on average? How can you tell that a person is enjoying their subscription and are unlikely to unsubscribe (churn)?

Listening time.

How many hours per day, week, month, does a user spend listening to music on our service?

It can be a good health metric, and it can have a rather direct relation on revenue growth when applied to the ad-based free tiers of services.

So designers, engineers, and product managers get to work and try to figure out how to optimize the amount of time people spend listening to music on their service.

The never ending push for listening time

In come tools for curators to optimize their playlists: and out go songs that lead to skips. How many skips away from the pause button are we? Let’s not risk it.

Out come the algorithms which continue audio playback after an album or playlist finishes playing, which populate users’ home feeds with music they’re most likely to listen to at this time of day, which create context on artist profiles by showing the ‘related artists’ users are most likely to click on and listen to next.

What it also does is strip music of context. It removes music from circulation that is not optimal for performing on this metric. It values art based on metrics.

What happens when people listen to more music?

One could do academic studies on the above subject (and if you have done so, please get in touch with me), so for the sake of this article I’ll give a few examples of what happens.

  1. Theme-based playlists and other features that make the friction of choosing something to listen to smaller. Indecisiveness = lower chance of playback = less listening time.
  2. Decreased familiarity with the artists one listens to. Listening to a higher number of artists means that on average people will be less familiar with each individual artist and their music. This does not mean that people’s familiarity with their absolute favourite artists is necessarily affected. However when they don’t know which of these artists to tune into, they might go for option 1 and just pick something theme-based, put it in the background, and listen to hours of music from anonymous artists, because the user was never confronted with their names.
  3. Decreased importance and awareness of context. Think of a feature like Spotify’s Discover Weekly. A great tool to get people to come back to the app every week and listen to something, perhaps even explore some new music. The challenge is that it presents music stripped of any context. It’s just a list of tracks based on what you’ve been listening to. Recently, that’s sent me into 80s dark wave and industrial, but I honestly have no idea about the landscape. Who were the important artists? Where did they come from? Who inspired them? What subgenres, microgenres, and adjacent scenes exist? What does the subculture look like? All sacrificed for convenience. (I actually think there are interesting business opportunities here, now that the music streaming landscape has matured in many countries)

All that, because of a business decision to focus on a metric, and hundreds of thousands of small decisions by thousands of designers, engineers, and product managers that then influence the future of music styles, scenes, and the way artists connect to fans.

Why focusing on listening time is inevitable

I love this age of music and although the last section may sound pessimistic, I’m actually excited by the ease of access of music and all the experimentation that exists now. I’m excited by how easy it is, relatively speaking, to build up a listener base these days.

The hard thing about the world we’ve created is that with infinite free media (which I consider a good thing, inherently) we’ve opened up a massive competition for attention. The amount of music people would listen to used to be as large as people’s disposable budget for music. Now, for $10 / month or even $0, we can listen to music 24/7 and never hear the same song twice.

This is the landscape in which companies have to build their business models, and the landscape in which the music industry has to identify business models. With advertising-based models it’s simple: you lose attention, you lose the revenue. With subscription-based models, it’s similar.

Music competes with podcasts, video game streamers, tv shows, cat videos, and unfunny pranks. Either on one platform like YouTube, or spread out over various platforms (Apple Music competing for attention with Netflix, for example). This competition for attention, unfortunately, has become a rule of the web.

The part on which we can work together is the how: how do we hold people’s attention? How do we connect them to what they care about? How do we generate revenue around that?

What do you think?

I’m curious to collect more perspectives. Add on by penning your thoughts on Medium, LinkedIn, your blog, or as a Twitter thread. Email me or ping me on Twitter (@basgras) with a link and I’ll include it in next week’s newsletter (sent out 18 Nov, 2019 – 4pm Berlin time).

Bonus

You made it to the end. Here’s a video of every time Mark Zuckerberg said “more”, “growth”, or mentioned a growth metric.