Newsletter

TheWaveVR could let online music subcultures thrive

Posted on June 19, 2017 | by Bas Grasmayer

Last week, at Sónar+D, I finally got to try out TheWaveVR as the founders were there to demo and pitch in the startup competition. The company has built a way for DJs to perform in VR and bring an audience from around the world together. It does this in a very fun and visual way, and this was probably the first time that a VR experience has made me seriously considering buying a VR setup.

Here’s why.

Over the last decade, I’ve spent a lot of time discovering music on Soundcloud and have seen microgenres rise and fall, with some blowing up and changing the sound of pop (e.g. moombahton, and then ‘EDM trap’). Subcultures and music styles used to be clustered to particular cities, but because of online platforms people from around the world can build on each other’s sounds rapidly. I call it ‘Soundcloud culture’, although the phenomenon is not limited to Soundcloud.

Tools like Turntable.fm, and now Plug.dj, have made it possible for people to gather online into chatrooms and play music to each other. These subcultures have embraced these tools to throw small online gatherings, bringing together all the top producers in their styles for virtual listening parties, or cyber raves.

It’s very akin to the subcultures that exist around video games, and particularly MMORPGs such as World of Warcraft. There’s a sense of community and friendship, because people get to share something they don’t get to do irl (‘in real life’). I’ve written about gamers as a music subculture before, but I haven’t pointed out the connection to Soundcloud culture.

Many of these pioneering DJs and producers in microgenres have nowhere to go. They might not live anywhere with clubs, be too young to go to any, or there might simply not be enough critical mass for their sound to take it into the local clubs. So they take it online, where every niche can find an audience (for an example of a microgenre, check out Gorge). As with many gamers, it becomes far easier for these producers to express themselves virtually than in non-digital settings.

Back to TheWaveVR.

TheWaveVR is taking this to the next level, making the entire experience more immersive. What caught my attention is when Aaron Lemke, one of the founders, explained to me that they’re doing a weekly rave at a set time. All of the above instantly clicked into place.

When gamers have free time, they check out Steam, Battle.net, or similar tools, to see if any of their friends or team members are online, so they can play a round or just sign on, chat, and hang out. Social listening platforms do a similar thing, but they’re not nearly as fun or engaging for the audience as games. For the audience, they’re basically a radio station with a chatroom.

This is what TheWaveVR is changing, by giving the audience visual ways to interact with each other and the DJ. And this is what makes me finally ‘get it’ when it comes to VR: as a media format for social platforms it makes so much sense.

People are skeptical whether virtual reality is ‘the next big thing’ for music. And they’re right: there are many obstacles. But it’s not important. The people pondering such questions are not the target audience for these experiences in the next few years.

Online subcultures are the target audience for VR experiences, and particularly the ones connected to gamer subculture. Gamers are going to be the ones to first embrace this medium, and while the world’s figuring out whether to take it seriously and what to do with it, it’s gamers that will define the soundtrack for the medium: just like they’ve done with YouTube.

My Midem wrap-up: Chatbots + marketing Run The Jewels panels

Posted on June 10, 2017 | by Bas Grasmayer

What a week. I spent it at Midem – one of the most well-known music business conferences organised every year in Cannes. Before I’m off to Sonár+D this week, I thought I’d type up a little update.

About 10 months ago, Midem‘s conference manager got in touch with me to see if we could put a panel together. We landed on the topic of chatbots and Messenger apps, because I think the trend signifies an important shift to a new generation of user interfaces (especially considering voice-activated UI, which will quickly be permeating our daily lives).

It was so great to finally be able to have all these people in the same room, and talk about what they’re doing, get their thoughts out, get them discussing with each other. And the line-up was awesome.

Panel: Messaging Apps, Bots, AI & Music: A New Frontier of Fan Engagement

A quick look at the line-up:

Ricardo Chamberlain, Digital Marketing Manager, Sony Music Entertainment (USA)
Runs a very interesting label bot, which includes messages from artists such as Enrique Iglesias. He also worked on the CNCO campaign with Landmrk, which I’m a big fan of.
Luke Ferrar, Head of Digital, Polydor (UK)
Launched the first chatbot with Bastille.
Gustavo Goldschmidt, CEO & Co-Founder, SuperPlayer (Brazil)
Runs Brazil’s biggest streaming service which not only recommends music through a chatbot, but also builds chatbots for artists, which then drives fans to their service when they want to stream something.
Syd Lawrence, CEO & Co-Founder, The Bot Platform (UK)
Launched the Hardwell bot, which is probably the most well-known example of chatbots being used in music.
Tim Heineke, Founder, POP (Netherlands)
Used to run a cool startup named Shuffler.fm which turned blogs into radio stations and became a kind of StumbleUpon for music discovery, and also co-founded FUGA.
Nikoo Sadr, Interactive Marketing Manager, The Orchard (UK)
One of the most brilliant minds in digital marketing, in general. Previously with Music Ally.

FULL VIDEO:

WRITE UP:

Messaging, bots, and AI’s music evolution by Music Ally’s Eamon Forde

Run The Jewels’ Marketing Panel

A few weeks ago, I was asked if I could also moderated the RTJ marketing panel — which would have been a no-brainer anyway, but having a personal connection to this, made me so excited to do it that I forgot to even introduce myself during the panel.

My first real music business job was with a startup called official.fm. As a student, I listened to a lot of underground and indie hiphop, which made me a big fan of the Definitive Jux label, which put out music by Aesop Rock, Mr. Lif, RJD2, and El-P (also one of the founders). The other founder was Amaechi Uzoigwe, who now manages Run The Jewels. I remember feeling a little starstruck at the time. Now, years later, it was so good to catch up with Amaechi and the inspiring success he’s created for RTJ and himself.

Also on the panel was Zena White, who’s MD of The Other Hand, and does great things for RTJ, Stones Throw, Ghostly, BadBadNotGood, DJ Shadow and more.

FULL VIDEO:

WRITE UP:

How Run The Jewels found fame & fortune: by focusing on fans by Music Ally’s Stuart Dredge

The location-based music marketing opportunity in Instagram Stories

Posted on June 5, 2017 | by Bas Grasmayer

Recently Instagram rolled out a new feature that lets users discover stories by location from the Explore tab.

If you have a music video recorded at recognisable locations in a city (the larger the population density, the better), go do the following:

Cut short clips from your video and optimise them for tall displays (ie. vertical view (portrait), as opposed to horizontal view (landscape);
Every day, post a clip tagged to the location where it was filmed;
Don’t forget to add some branding, so people can easily follow you (e.g. your Instagram handle, which people can tap on).

Don’t overdo it: remember that your existing followers are also going to see all these clips, no matter where they are.

You can even get more creative about this. Go to different locations in a city, record short clips, and mash them all together into a larger video, to be released when you’ve actually recorded all the clips.

[if you end up doing this, I’d be happy to feature you on the MUSIC x TECH x FUTURE newsletter which goes out to 1,500 industry people, up until top exec levels, and is growing every week — bas@musicxtechxfuture.com]

Some more thoughts about music & video:

I think too often, music videos are separate products from the music itself. Now, in a digital landscape dominated by Instagram, Snapchat, and Facebook-hosted videos, it’s important to marry the two. You can try conceptualising the video, before the song. You can work on both at the same time.

I think the idea of experimenting with Instagram or Snapchat stories as a creative medium for music really forces you to mix the two. And you just have to worry about holding people’s attention for 10 seconds at a time, rather than creating some storyline that demands an attention span of a few minutes.

The Moby Problem: open letter to Matt Ogle’s successor at Spotify

Posted on May 29, 2017 | by Bas Grasmayer

Almost every week, Spotify adds a Moby track to my Discover Weekly or Release Radar playlists – probably the playlists I listen to the most. The problem is: I don’t like Moby, and he’s not going away.

I’ve figured out exactly why Spotify keeps recommending me Moby. I’ve also figured out what types of user behaviour can discourage a recommendation system from continuing to recommend certain music. On Spotify, skips are weighted heavily. That is to say, if you skip a track, Spotify interprets it as you not liking a song or artist. I quite consistently skip the Moby tracks in my recommended playlists, but a week goes by and there he is again.

The Moby problem is not actually about Moby. It’s about the way recommendation algorithms work, and about the way we feed music data to them. The reason why Spotify keeps recommending me Moby is because I have a few Moby works in some of my playlists. I actually like his early rave stuff from the 90s, but I don’t care much for his chill out and trip hoppy stuff. Moby is perhaps also one of the most remixed electronic artists. Occasionally (and rarely), a really great remix sneaks into my playlists.

Hypothesis: playlists are weighted more heavily than skips

Three factors around playlists seem to be playing a role in Spotify’s assumption that I love Moby:

Moby’s inclusion in my playlists (passive)
Moby being played from my own playlist (active)
Moby being added to my playlists (active)

The weight in the algorithm should probably get heavier towards the bottom of this list, since it signals stronger intention and commitment. There may be many other factors at play too.

The fact that I like a couple of songs from an artist, some of which from over 20 years ago, does not mean I’d like to be kept up to date on his newest music though. Most of the Moby tracks that appear in my Release Radar are actually inter-genre remixes, so that really doesn’t make much sense either (e.g. if I like drum & bass, why would I like a techno remix of a drum & bass song?).

The remix problem

Then there’s another issue with remixes. One of my most-played playlists, called If Red Bull was Music, includes an EDM remix of a Moby track. It’s the only Moby track I listen to regularly, besides perhaps the Moby stuff in my Discover Weekly and Release Radar, when I forget to skip.

The problem is: it’s not a Moby track anymore. Sure, Moby is the original artist, but it doesn’t sound like a Moby track at all. It’s almost like categorizing a hiphop beat that samples Mozart as a piece of classical music.

It seems like Spotify is barely taking this into account when two artists can be lumped into the same category (electronic), even when that category is too broad to mean anything.

The solution

Let me banish artists! Give me a big fat ban button.

But hey, I’m a product person: I know the Moby problem is a symptom and you shouldn’t develop features to address symptoms — that’s how you kill a good product.

Spotify has a great product and Discover Weekly & Release Radar are a strong part of my music habits nowadays. So what it needs to do, is get better at understanding users’ actions and intentions, and how they weight them.

Personally, I think it’s important for them to look at how users interact with the music in their recommended mix playlists, and then weigh that much heavier. No engagement with a certain artist (or actually: skips), then that artist slowly becomes invisible, like in the Facebook news feed.

So to whomever is succeeding Matt Ogle, one of the creators of Discover Weekly, who just departed Spotify for Instagram, please solve my Moby problem. Let me escape this filter bubble.

(Just in case: hey Moby, I love your music, but most of it just doesn’t fit my taste so well. Keep doing what you’re doing!)

Four innovations in classical music

Posted on May 22, 2017 | by Bas Grasmayer

Last Friday, I had the pleasure of representing IDAGIO on stage at a conference for the first time since joining as Product Director one month ago. It was my first time attending a conference dedicated to classical, and since I haven’t written much about that part of the music business yet, I want to highlight some of the innovations I was introduced to at Classical:NEXT.

The classical music world has a set of specific challenges. Most discussed is how to address new audiences and how to win them as fans of orchestras, ensembles, and soloists, and get them into venues for live performances.

It’s a challenge, because you don’t want to sacrifice traditions which often go back hundreds of years. But you’re also dealing with shorter attention spans, and an enormous amount of choice when it comes to experiencing live music: classical, or not.

Another issue is the sheer number of people and instruments required to perform particular works. Or that music streaming services are designed for pop music (performer, album, song), and are not structured around all the data you get with classical (composer, work, performer, recording, instrumentation, era, soloists, etc).

I’ll be writing about these topics more in the future, because I think the wider music business has a lot to learn from classical music. For now, I want to focus on some of the innovative projects and products I met with (or shared a stage with) at Classical:NEXT.

LOLA

One of the most popular MUSIC x TECH x FUTURE articles ever, was about how the music business can become more sustainable. I mentioned developments in VR might make it easier for musicians to collaborate or practice over distance, without having to leave the home.

LOLA is a piece of to let performers practice with each other digitally, audio visually. For this, latency must be reduced as much as possible, to less than 30ms. For comparison, Skype has about 500ms latency.

So far, LOLA, short for low latency, has been able to get musicians and dancers from institutions around the world to practice, as well as perform with each other.

A demo of LOLA (starts at 3:50):

Gigle

The on-demand economy is starting to have a real impact on the music business. There are numerous platforms that let you book bands and musicians, each with their own twist. Most are kind of like an Airbnb for music: you browse the catalogue of musicians, compare prices, and book whichever suits you best.

What separates Gigle, which hails from Helsinki, Finland, is that they’re mobile-first. They’re trying to lower the barrier to booking music: instead of getting the same old boring flowers and wine for someone’s birthday, why not get a violinist in?

The excuse for focusing on the desktop browser experience is often that you want people to be able to think things over calmly, keep an overview, and then make a decision. If your goal is to remove barriers, focusing on mobile is the right way to go: if you can’t do it on mobile, then you need to go back to the drawing board. Gigle’s right to emphasise the mobile experience.

At this point, the mobile phone is the personal computer we most often access. Maybe we don’t spend less time on it than on our desktop computers or laptops (although for many it’s the other way around already), but even for those of us that are chained to our computers, the amount of times per day we access our mobile phones far exceeds that of any other computer.

Australian Discovery Orchestra

Perhaps one of Australia’s youngest orchestras, the ADO has an interesting digital strategy. Besides livestreaming their concerts, they turn some of their recordings into virtual experiences. People get placed into game-like environments, and then have to complete certain objectives to move through the composition.

A screenshot of the interactive experience for Miranda Waltz’s Imaginary Symphony No. 1

This is an interesting way of adding another layer of experience to the music, which hopefully resonates with new audiences. I think the problem for classical music is not that young audiences think classical is terrible: they don’t. They’re just indifferent, have little understanding of it, feel overwhelmed because they don’t know where to begin, or feel that the genre has a stuffy image.

So give them something they can understand. Give them something with objectives. Something that encourages them to explore, to be curious. Something that is designed for a lack of understanding and knowledge as a starting point. That’s the powerful thing about these virtual experiences.

TrueLinked

Concocted as a way to get musicians more gigs and opportunities, TrueLinked also provides a way for people in classical music to organise the process of performing and recording music.

If you thought the logistics around casting for a band were hard, imagine a full-size orchestra with anywhere between 50 and a 100 members.

The platform has ways of categorising musicians by level, understanding of repertoire, collaborators, and other factors, so that the demand-side of the marketplace can easily figure out how to prioritize the people they contact. This provides artists with a great way to market themselves within their niche.

I’m sure there were lots of other innovative ideas & apps presented at the conference. I only had the one day there, and didn’t have much time to look around and attend the talks and panel discussions. Ping me on Twitter — always happy to learn more about interesting projects.

Special thanks to Katariina Nyberg of ExClaM! Digital for organising & chairing the session I met some of these startups at.

Why playlists should be part of your social media strategy

Posted on May 14, 2017 | by Bas Grasmayer

The emphasis of playlist strategy is usually placed on how artists can get their music on popular curated playlists. Let’s discuss the long-term value of artists stepping into the curator role themselves.

In the context of this article, when referring to playlist strategy, I mean playlists that you create.

For most of the readers of this article, the two most important places for developing a cohesive playlist strategy are YouTube and Spotify (and maybe Soundcloud). They’re the places with the highest amount of traffic and search queries.

Objectives

You’re going to be using your playlists to achieve 3 things:

To get discovered by (potential) new fans;
To establish a habit for fans that keeps them connected to you;
To create regular engaging content for your socials to help you stay top of mind for fans.

Discovery. Habit. Top of mind.

Building your playlists

Let’s address objective 1 first: getting your music discovered. This is the main concern for most artists. Before anything, your music has to be good. If people are not sharing your music, it’s probably not that great. This needs to be your #1 concern and priority. If people are not sharing your music, go work on your sound instead of marketing something that people don’t care about.

Keep reading if you’re actually at a level where your music gets traffic through friend recommendations.

You’re ready to get your music discovered.

Variety

Take a couple of your best tracks. For each of these tracks, create a playlist. Add tracks from similar artists, artists that inspire you, anything that is somehow logically related to your music.

Understand that a lot of users will start playing your playlist and then switch to background listening. The logical relation has to be there, even when people are focusing on a different tab in their browser, or have moved on to another activity away from the computer.

For the music you select, the most important criterium is that it has to be music that people actually search for.

People will type search queries, and you need to create the best chance that they will land on your playlist. Think carefully the first few times you make these playlists. Over time, you’ll find the best way to do it and the amount of effort required will decrease.

Do not place your track at the top. People need somewhat familiar content to get into a playlist. Place it somewhere in the middle.

Remember the listener’s perspective: this is not about your music — this is about their experience. If you provide them with a good experience, they’ll listen to your music. If you don’t, they won’t. Simple.

Consistency & regularity

You’re going to pick a day of the week and every week you’re going to update your playlist on that day. If your playlists delight your listeners, they’ll check back every week on that day (that’s why Spotify’s Discover Weekly feature is so important to them).

This means you let people create a habit around your playlists. And while all other content of the playlists might change every week, you’ll have at least one of your tracks in there. So, the habit implies that returning listeners will listen to you every week.

It’s an elegant way to make sure fans don’t miss out on new music through their cluttered Facebook and Twitter feeds and inboxes.

Bi-weekly is also ok. Monthly is a maybe. Anything irregular is a big no. Either you execute this strategy, or you don’t. This particular strategy only works when applied consistently and with fixed regularity.

YouTube vs Spotify

YouTube and Spotify require their own approaches. They’re very different services, that drive very different types of music listening behaviours, bookmarking, etc.

For YouTube, I’d focus on making an ever-growing set of playlists from your main channel where you also post your music videos. It might net you subscribers, too.

This means every YouTube playlist becomes a finished product. Keep them short: roughly 10 tracks. Every week, you’ll create a new playlist with new content, and one of your tracks in there. Share it on your socials: some nice new content for fans.

For Spotify, you’re going to do something different. They’ve actually demoted user-generated playlists in search results, so it’s a bit harder to get found now. So, instead, you’re going to turn it into a tool to connect with your fans and familiarize them with your music taste.

Your Spotify playlists should be longer. 30 tracks or more. Think of them more as radio stations that are refreshed every week. Your followers check in, tune into the new content and also reconnect to your music (like the Diplo & Friends playlist).

User stories

I want to explain a concept from product management called ‘user stories’ — they’re used to describe certain things people expect from or want to be able to do with a product or service. They’re a useful way to not lose sight of what’s important to the people you’re making something for. What’s important to you, is not always what’s important to your target audience.

For your fans

Let’s think from the perspective of fans. And let’s define fan as someone who has shared your music with someone else. Facebook likes don’t count. We’re talking about the people who care enough about your music to share it with others.

Let’s think of some of the reasons why they might be interested in your playlist:

“I want to learn more about the music that inspires this artist.”
“I’ve already heard everything by this artist, but I want more!”
“I wonder what other music this DJ / producer plays besides his own tracks.”

As people get more familiar with your playlists, they may start to develop some more specific expectations, such as “I want to know about the freshest new releases this artist curates” or “I just need some great party music” and they associate your playlists with that.

Focus on the bullet pointed user stories first. You need to get people in, and then get them to form a habit. There are a lot of people creating good playlists for more specific purposes, but the advantage of the bullet pointed items is that they’re all focused on you — and nobody does you like you.

For people who don’t know you

This gets more tricky, because there are so many reasons why someone might land on your playlist. Think about what kind of music you’re curating. What are people trying to achieve when they’re searching for that type of music? A lot of them are going to land on your playlist by looking for an artist other than you, Four Tet for example.

“I want to listen to Four Tet.”
- Yup – some people will just click the first playlist they see if it includes Four Tet and they spot the cover art.
“I want to listen to music like Four Tet.”
“I just want to put on some chill out music and not think about it.”
“I want to listen to a playlist that includes music like Four Tet.”
“I’m curious about discovering more music like Four Tet.”

Although similar, these are different motivations that correspond with different behaviour types. It also means people will judge the quality of your playlist differently (quality is defined as to whether it scratches the person’s itch).

Long term effects

If you do well, your music might actually become associated with the other acts you include in your playlists. This means algorithms will add it to the ‘play next’ queue on YouTube, to ‘similar artists’ on Spotify, or even have you appear in the Discover Weekly of people who listen to a lot of music like that.

Your playlist may become a brand on its own: something artists try to get their music featured in. This means you’re able to shine a light on great artists you feel are not getting enough recognition. Then there will be the people who follow you on playlists, but not on other socials. These may be actual fans (people who share your music) or just people who are into the music you curate.

Playlists are a social medium in their own right. Treat them like that.