Category: Newsletter

Lead articles from the weekly newsletter.

6 lessons from 6 weeks without net neutrality

Posted on | by Bas Grasmayer

My music consumption has been clearly impacted by the lack of net neutrality on my new mobile plan. Here are my key takeaways as a heavy user of music services.

This Spring, I moved from The Netherlands to Berlin, which means setting up new contracts for everything. While I’m still waiting for my flat to be connected to the internet (for 2 months already!), my mobile plan is keeping me connected.

My mobile provider Telekom, known as T-Mobile in most countries, is zero-rating certain partner services. So data consumed by streaming from the Netflix or YouTube bundles are not deducted from my 6GB / month data bundle.

I decided to give the bundle a try, as I think the EU will eventually declare zero-rating in violation of net neutrality (which means the telco should compensate me or release me from the plan). Net neutrality demands that you treat all traffic the same, and while they’re not prioritizing traffic of particular services over others in terms of speed, zero-rating does influence consumer decisions over what service they use.

Here are my main take aways of living without net neutrality for the last 6 weeks or so.

1. Zero-rating influences the services you use

This is beyond a doubt for me. When I want to listen to music, I now search music on YouTube (zero-rated partner) instead of through Spotify (not a zero-rated partner). I basically only listen to Spotify through offline synced music, and have stopped using it as a way to explore music – until I get WiFi at home, or Spotify gets zero-rated.

Telekom's current zero-rated partners
Telekom’s current zero-rated partners

2. Spotify’s stickiness is strong

Despite the fact that Apple Music, Amazon Prime Music, and Napster (Rhapsody) are all included in the zero-rated partners, I’ve somehow stuck with Spotify. I have so many years of history in there, that it’s hard to start using a different app.

I have a lot of friends on Apple Music, because they were the first major Western music service to launch in Russia and really double down on the market (as opposed to Deezer, which struggled to gain traction). Having lived there a few years, most of my friends are on there now. But having done 2 three month trials, I never really developed a feeling for the service. Can’t stand iTunes either by the way (I listen to files through VLC Mediaplayer instead).

But the key point here is:

Music is not the most important part of music services. It’s the behaviours around the music. For Spotify, the only service that has managed to help me find a new home for some of my behaviours is YouTube, but to move collection management to a new place: no way.

And to clarify that first statement: if you have all the music, and a lot of other services do too, the music is no longer the key point that people come to you for. People never had a music access problem: piracy solved that. The music access issue was an industry problem, not a consumer-problem.

3. It’s hard to dig into niches through YouTube’s mobile app

I’ve been trying to use the YouTube app as a kind of radio station, because it sucks to search for decent playlists in there. The problem with the Play Next function, is that when you start on something very niche, it sends you ‘upward’ to more popular tracks. So if you’re listening to underground trap, you end up on Migos after a couple of tracks.

Likewise for related music on particular music videos. You have to sift through unrelated recommendations that are related to your personal profile, rather than the particular thing you’re viewing, but even then, it directs you out of the niche and into the mainstream.

4. Netflix finally found its way into my life

I’ve never really developed a strong habit for Netflix, but it finally happened. Browsing the web, and reading article after article, gets tiring when you’re doing it from a small mobile screen (I’m on iPhone 5s).

Besides, I get ‘data anxiety’: am I using too much data? Will I have enough data at the end of the month? Better play it safe: Netflix.

This actually pulls me away from Reddit, Instagram, Facebook, and other social platforms. Which brings me to my next point.

5. Using YouTube as my default mobile music service is keeping me from social networks

The thing with YouTube is that it can’t keep playing music in the background, unless you are on a certain subscription that’s not available in Germany.

Because of this, I have to choose: am I going to listen to music, or am I going to write to a friend, see what they’re posting on Instagram, etc.

6. If I cared less about music, I’d switch services

The reason why I’m using YouTube, if not obvious by now, is because it’s a nice temporary space to do some of the things I’d prefer to do on Spotify.

But if I were less invested in Spotify, I’d 100% be using one of the partner services offered. I would not even consider any other options. And I think this goes for most consumers, who are not quite as heavy users of music services. It’s troubling: it gives ISPs and mobile operators a lot of control over the music, video, and social landscape.

And for one aspect of music, it already changed me over: I stopped watching live streams on Facebook and Twitch, and instead the only place where I watch live video is YouTube now.

TheWaveVR could let online music subcultures thrive

Posted on | by Bas Grasmayer

Last week, at SĂłnar+D, I finally got to try out TheWaveVR as the founders were there to demo and pitch in the startup competition. The company has built a way for DJs to perform in VR and bring an audience from around the world together. It does this in a very fun and visual way, and this was probably the first time that a VR experience has made me seriously considering buying a VR setup.

Here’s why.

Over the last decade, I’ve spent a lot of time discovering music on Soundcloud and have seen microgenres rise and fall, with some blowing up and changing the sound of pop (e.g. moombahton, and then ‘EDM trap’). Subcultures and music styles used to be clustered to particular cities, but because of online platforms people from around the world can build on each other’s sounds rapidly. I call it ‘Soundcloud culture’, although the phenomenon is not limited to Soundcloud.

Tools like Turntable.fm, and now Plug.dj, have made it possible for people to gather online into chatrooms and play music to each other. These subcultures have embraced these tools to throw small online gatherings, bringing together all the top producers in their styles for virtual listening parties, or cyber raves.

It’s very akin to the subcultures that exist around video games, and particularly MMORPGs such as World of Warcraft. There’s a sense of community and friendship, because people get to share something they don’t get to do irl (‘in real life’). I’ve written about gamers as a music subculture before, but I haven’t pointed out the connection to Soundcloud culture.

Many of these pioneering DJs and producers in microgenres have nowhere to go. They might not live anywhere with clubs, be too young to go to any, or there might simply not be enough critical mass for their sound to take it into the local clubs. So they take it online, where every niche can find an audience (for an example of a microgenre, check out Gorge). As with many gamers, it becomes far easier for these producers to express themselves virtually than in non-digital settings.

Back to TheWaveVR.

TheWaveVR is taking this to the next level, making the entire experience more immersive. What caught my attention is when Aaron Lemke, one of the founders, explained to me that they’re doing a weekly rave at a set time. All of the above instantly clicked into place.

When gamers have free time, they check out Steam, Battle.net, or similar tools, to see if any of their friends or team members are online, so they can play a round or just sign on, chat, and hang out. Social listening platforms do a similar thing, but they’re not nearly as fun or engaging for the audience as games. For the audience, they’re basically a radio station with a chatroom.

This is what TheWaveVR is changing, by giving the audience visual ways to interact with each other and the DJ. And this is what makes me finally ‘get it’ when it comes to VR: as a media format for social platforms it makes so much sense.

People are skeptical whether virtual reality is ‘the next big thing’ for music. And they’re right: there are many obstacles. But it’s not important. The people pondering such questions are not the target audience for these experiences in the next few years.

Online subcultures are the target audience for VR experiences, and particularly the ones connected to gamer subculture. Gamers are going to be the ones to first embrace this medium, and while the world’s figuring out whether to take it seriously and what to do with it, it’s gamers that will define the soundtrack for the medium: just like they’ve done with YouTube.

My Midem wrap-up: Chatbots + marketing Run The Jewels panels

Posted on | by Bas Grasmayer

What a week. I spent it at Midem – one of the most well-known music business conferences organised every year in Cannes. Before I’m off to Sonár+D this week, I thought I’d type up a little update.

About 10 months ago, Midem‘s conference manager got in touch with me to see if we could put a panel together. We landed on the topic of chatbots and Messenger apps, because I think the trend signifies an important shift to a new generation of user interfaces (especially considering voice-activated UI, which will quickly be permeating our daily lives).

It was so great to finally be able to have all these people in the same room, and talk about what they’re doing, get their thoughts out, get them discussing with each other. And the line-up was awesome.

Panel: Messaging Apps, Bots, AI & Music: A New Frontier of Fan Engagement

A quick look at the line-up:

  • Ricardo Chamberlain, Digital Marketing Manager, Sony Music Entertainment (USA)
    Runs a very interesting label bot, which includes messages from artists such as Enrique Iglesias. He also worked on the CNCO campaign with Landmrk, which I’m a big fan of.
  • Luke Ferrar, Head of Digital, Polydor (UK)
    Launched the first chatbot with Bastille.
  • Gustavo Goldschmidt, CEO & Co-Founder, SuperPlayer (Brazil)
    Runs Brazil’s biggest streaming service which not only recommends music through a chatbot, but also builds chatbots for artists, which then drives fans to their service when they want to stream something.
  • Syd Lawrence, CEO & Co-Founder, The Bot Platform (UK)
    Launched the Hardwell bot, which is probably the most well-known example of chatbots being used in music.
  • Tim Heineke, Founder, POP (Netherlands)
    Used to run a cool startup named Shuffler.fm which turned blogs into radio stations and became a kind of StumbleUpon for music discovery, and also co-founded FUGA.
  • Nikoo Sadr, Interactive Marketing Manager, The Orchard (UK)
    One of the most brilliant minds in digital marketing, in general. Previously with Music Ally.

FULL VIDEO:

WRITE UP:

Messaging, bots, and AI’s music evolution by Music Ally’s Eamon Forde

Run The Jewels’ Marketing Panel

A few weeks ago, I was asked if I could also moderated the RTJ marketing panel — which would have been a no-brainer anyway, but having a personal connection to this, made me so excited to do it that I forgot to even introduce myself during the panel.

My first real music business job was with a startup called official.fm. As a student, I listened to a lot of underground and indie hiphop, which made me a big fan of the Definitive Jux label, which put out music by Aesop Rock, Mr. Lif, RJD2, and El-P (also one of the founders). The other founder was Amaechi Uzoigwe, who now manages Run The Jewels. I remember feeling a little starstruck at the time. Now, years later, it was so good to catch up with Amaechi and the inspiring success he’s created for RTJ and himself.

Also on the panel was Zena White, who’s MD of The Other Hand, and does great things for RTJ, Stones Throw, Ghostly, BadBadNotGood, DJ Shadow and more.

FULL VIDEO:

WRITE UP:

How Run The Jewels found fame & fortune: by focusing on fans by Music Ally’s Stuart Dredge

The location-based music marketing opportunity in Instagram Stories

Posted on | by Bas Grasmayer

Recently Instagram rolled out a new feature that lets users discover stories by location from the Explore tab.

If you have a music video recorded at recognisable locations in a city (the larger the population density, the better), go do the following:

  • Cut short clips from your video and optimise them for tall displays (ie. vertical view (portrait), as opposed to horizontal view (landscape);
  • Every day, post a clip tagged to the location where it was filmed;
  • Don’t forget to add some branding, so people can easily follow you (e.g. your Instagram handle, which people can tap on).

Don’t overdo it: remember that your existing followers are also going to see all these clips, no matter where they are.

You can even get more creative about this. Go to different locations in a city, record short clips, and mash them all together into a larger video, to be released when you’ve actually recorded all the clips.

[if you end up doing this, I’d be happy to feature you on the MUSIC x TECH x FUTURE newsletter which goes out to 1,500 industry people, up until top exec levels, and is growing every week — bas@musicxtechxfuture.com]

Some more thoughts about music & video:

I think too often, music videos are separate products from the music itself. Now, in a digital landscape dominated by Instagram, Snapchat, and Facebook-hosted videos, it’s important to marry the two. You can try conceptualising the video, before the song. You can work on both at the same time.

I think the idea of experimenting with Instagram or Snapchat stories as a creative medium for music really forces you to mix the two. And you just have to worry about holding people’s attention for 10 seconds at a time, rather than creating some storyline that demands an attention span of a few minutes.

More on video:

(bit shorter format this week — on my way to Midem. See you there!)

The Moby Problem: open letter to Matt Ogle’s successor at Spotify

Posted on | by Bas Grasmayer

Almost every week, Spotify adds a Moby track to my Discover Weekly or Release Radar playlists – probably the playlists I listen to the most. The problem is: I don’t like Moby, and he’s not going away.

I’ve figured out exactly why Spotify keeps recommending me Moby. I’ve also figured out what types of user behaviour can discourage a recommendation system from continuing to recommend certain music. On Spotify, skips are weighted heavily. That is to say, if you skip a track, Spotify interprets it as you not liking a song or artist. I quite consistently skip the Moby tracks in my recommended playlists, but a week goes by and there he is again.

The Moby problem is not actually about Moby. It’s about the way recommendation algorithms work, and about the way we feed music data to them. The reason why Spotify keeps recommending me Moby is because I have a few Moby works in some of my playlists. I actually like his early rave stuff from the 90s, but I don’t care much for his chill out and trip hoppy stuff. Moby is perhaps also one of the most remixed electronic artists. Occasionally (and rarely), a really great remix sneaks into my playlists.

Hypothesis: playlists are weighted more heavily than skips

Three factors around playlists seem to be playing a role in Spotify’s assumption that I love Moby:

  • Moby’s inclusion in my playlists (passive)
  • Moby being played from my own playlist (active)
  • Moby being added to my playlists (active)

The weight in the algorithm should probably get heavier towards the bottom of this list, since it signals stronger intention and commitment. There may be many other factors at play too.

The fact that I like a couple of songs from an artist, some of which from over 20 years ago, does not mean I’d like to be kept up to date on his newest music though. Most of the Moby tracks that appear in my Release Radar are actually inter-genre remixes, so that really doesn’t make much sense either (e.g. if I like drum & bass, why would I like a techno remix of a drum & bass song?).

The remix problem

Then there’s another issue with remixes. One of my most-played playlists, called If Red Bull was Music, includes an EDM remix of a Moby track. It’s the only Moby track I listen to regularly, besides perhaps the Moby stuff in my Discover Weekly and Release Radar, when I forget to skip.

The problem is: it’s not a Moby track anymore. Sure, Moby is the original artist, but it doesn’t sound like a Moby track at all. It’s almost like categorizing a hiphop beat that samples Mozart as a piece of classical music.

It seems like Spotify is barely taking this into account when two artists can be lumped into the same category (electronic), even when that category is too broad to mean anything.

The solution

Let me banish artists! Give me a big fat ban button.

But hey, I’m a product person: I know the Moby problem is a symptom and you shouldn’t develop features to address symptoms — that’s how you kill a good product.

Spotify has a great product and Discover Weekly & Release Radar are a strong part of my music habits nowadays. So what it needs to do, is get better at understanding users’ actions and intentions, and how they weight them.

Personally, I think it’s important for them to look at how users interact with the music in their recommended mix playlists, and then weigh that much heavier. No engagement with a certain artist (or actually: skips), then that artist slowly becomes invisible, like in the Facebook news feed.

So to whomever is succeeding Matt Ogle, one of the creators of Discover Weekly, who just departed Spotify for Instagram, please solve my Moby problem. Let me escape this filter bubble.

(Just in case: hey Moby, I love your music, but most of it just doesn’t fit my taste so well. Keep doing what you’re doing!)

Four innovations in classical music

Posted on | by Bas Grasmayer

Last Friday, I had the pleasure of representing IDAGIO on stage at a conference for the first time since joining as Product Director one month ago. It was my first time attending a conference dedicated to classical, and since I haven’t written much about that part of the music business yet, I want to highlight some of the innovations I was introduced to at Classical:NEXT.

The classical music world has a set of specific challenges. Most discussed is how to address new audiences and how to win them as fans of orchestras, ensembles, and soloists, and get them into venues for live performances.

It’s a challenge, because you don’t want to sacrifice traditions which often go back hundreds of years. But you’re also dealing with shorter attention spans, and an enormous amount of choice when it comes to experiencing live music: classical, or not.

Another issue is the sheer number of people and instruments required to perform particular works. Or that music streaming services are designed for pop music (performer, album, song), and are not structured around all the data you get with classical (composer, work, performer, recording, instrumentation, era, soloists, etc).

I’ll be writing about these topics more in the future, because I think the wider music business has a lot to learn from classical music. For now, I want to focus on some of the innovative projects and products I met with (or shared a stage with) at Classical:NEXT.

LOLA

One of the most popular MUSIC x TECH x FUTURE articles ever, was about how the music business can become more sustainable. I mentioned developments in VR might make it easier for musicians to collaborate or practice over distance, without having to leave the home.

LOLA is a piece of  to let performers practice with each other digitally, audio visually. For this, latency must be reduced as much as possible, to less than 30ms. For comparison, Skype has about 500ms latency.

So far, LOLA, short for low latency, has been able to get musicians and dancers from institutions around the world to practice, as well as perform with each other.

A demo of LOLA (starts at 3:50):

Gigle

The on-demand economy is starting to have a real impact on the music business. There are numerous platforms that let you book bands and musicians, each with their own twist. Most are kind of like an Airbnb for music: you browse the catalogue of musicians, compare prices, and book whichever suits you best.

What separates Gigle, which hails from Helsinki, Finland, is that they’re mobile-first. They’re trying to lower the barrier to booking music: instead of getting the same old boring flowers and wine for someone’s birthday, why not get a violinist in?

The excuse for focusing on the desktop browser experience is often that you want people to be able to think things over calmly, keep an overview, and then make a decision. If your goal is to remove barriers, focusing on mobile is the right way to go: if you can’t do it on mobile, then you need to go back to the drawing board. Gigle’s right to emphasise the mobile experience.

At this point, the mobile phone is the personal computer we most often access. Maybe we don’t spend less time on it than on our desktop computers or laptops (although for many it’s the other way around already), but even for those of us that are chained to our computers, the amount of times per day we access our mobile phones far exceeds that of any other computer.

Australian Discovery Orchestra

Perhaps one of Australia’s youngest orchestras, the ADO has an interesting digital strategy. Besides livestreaming their concerts, they turn some of their recordings into virtual experiences. People get placed into game-like environments, and then have to complete certain objectives to move through the composition.

A screenshot of the interactive experience for Miranda Waltz’s Imaginary Symphony No. 1

This is an interesting way of adding another layer of experience to the music, which hopefully resonates with new audiences. I think the problem for classical music is not that young audiences think classical is terrible: they don’t. They’re just indifferent, have little understanding of it, feel overwhelmed because they don’t know where to begin, or feel that the genre has a stuffy image.

So give them something they can understand. Give them something with objectives. Something that encourages them to explore, to be curious. Something that is designed for a lack of understanding and knowledge as a starting point. That’s the powerful thing about these virtual experiences.

TrueLinked

Concocted as a way to get musicians more gigs and opportunities, TrueLinked also provides a way for people in classical music to organise the process of performing and recording music.

If you thought the logistics around casting for a band were hard, imagine a full-size orchestra with anywhere between 50 and a 100 members.

The platform has ways of categorising musicians by level, understanding of repertoire, collaborators, and other factors, so that the demand-side of the marketplace can easily figure out how to prioritize the people they contact. This provides artists with a great way to market themselves within their niche.

I’m sure there were lots of other innovative ideas & apps presented at the conference. I only had the one day there, and didn’t have much time to look around and attend the talks and panel discussions. Ping me on Twitter — always happy to learn more about interesting projects.

Special thanks to Katariina Nyberg of ExClaM! Digital for organising & chairing the session I met some of these startups at.