There is no end in sight to the pandemic. Yet a privileged few are getting a taste of it. A preview. The ingredients of post-pandemic scenes will be an urge to move forward, a nostalgia for what existed before, and the integration of methods of resilience in the new status quo for music.
The urge to prefix āpost-ā
The urge to move forward, to connect with music and each other again, is one of the driving forces behind the demand for events and peopleās willingness to spend on it. People who are attending an event for the first time since the start of the pandemic come out, vaccinated or tested, but also people who have been plague raving. While many people have spoken out against plague raves, Iām not aware of any blacklists existing and suspect perpetrators will be quickly forgotten in a wish to move on and reunite.
There are also people who have left the scene: from artists, performers, workers in other domains of music, to party-goers. Some have moved out of cities, some changed careers and became programmers, train drivers, designers. Sad as this may be, it also creates space in the most competitive areas for newcomers who perhaps carry a different vision than the old guard does.
There has always been a certain passing of the torch, usually gradually. Now weāll see it in high contrast.
Nostalgia
Nostalgia comes in many forms. Younger generations will be nostalgic for a future they anticipated having. Theyāre going to manifest that future now. Then there are the people that are frozen in time. One day in February or March 2020, they left the club and went home, expecting to do the same thing next weekend. For them, in part of the world, that weekend is finally emerging.
This dynamic is also manifesting in music, creating an interesting tension between new emerging visions and the desire to return to our old place of comfort. Itās a perfect recipe for new sounds that integrate throwbacks – whether thatās Britney Spears vocals, 90s subculture aesthetics, or pop punk.Ā
Methods of resilience
Livestreams, NFTs & DAOs, and countless new formal and informal organisations have all emerged as methods to offer resilience in a period of hardship. Instead of zeroing in on specifics, like we do in the links section of the newsletter, letās look at the bigger picture.
Normalization of virtual music experiences.
Livestreams and other types of virtual music experiences will sit alongside other offers. They may be highly socialized or āsingle playerā and need to adopt ābetter than real lifeā strategies in order to succeed.
Interconnected communities.
Virtual events and Discords connected international communities in ways they werenāt before. While previously the connections were through traveling musicians and promoters, now people from different places have connected through music in another way. This change may be difficult to spot for most readers who have been creatively or professionally involved in music for years, but it’s tangible for superfans as well as aspiring artists just starting out.
New formal networks.
The past year has seen organisations form from the events sector lobbying and trying to stay afloat to social justice organisations standing up for people in music. These organisations are constantly finding ways to stay relevant and help people deal with the issues of the day. Theyāll be able to provide representation post-pandemic where previously representation didnāt exist (or struggled to gain visibility).
New informal networks.
Most networks donāt have a name or legal entity, so the changes happening here are harder to represent, but crucial to music going forward. For example: in Berlin, organizers have been allowed to throw gigs outdoors, but with 8 months of gloomy weather per year, the cityās not exactly set up for this. People have scrambled to organize spaces, assisted by formal networks, but coming together in new configurations that previously didnāt exist, with no formal name to signify them. The connections being shaped & the integration of previously disconnected networks will shape at least part of the post-pandemic music landscape in cities around the world.
Web3.
For substance, read everything or anything weāve already written about on this topic. In short, communities can now turn the value they create into money by raising funds through NFTs and other types of tokens. This goes into platform-agnostic community bank accounts. Itās a powerful dynamic that will be as influential for the next generation of culture as the web 2.0 was for the previous. It gives more people the chance to opt out of the status quo & do things differently. Iām particularly curious how collectives & the informal networks that formed during the pandemic will utilize this for events (real & virtual), merch (real & virtual), and to support their creative work.
At the beginning of the year, we anticipated 2021 would be characterized by new scarcity models. Rather, itās not just the year – itās the decade.
The Web 3 is still rough around the edges, but the growth of value has been immense. Fertile ground for scams. This piece aims to achieve two things:
How to avoid potential scams, and;
How to avoid your company looking like a scam.
This is based on years of watching the crypto space, from ICO pump & dumps to the NFTs & DAOs of today, so Iām not talking about any company in particular. However, should you have the feeling what I say applies to your own, then following the advice laid out here can improve your public perception.
No way to check transactions āon-chainā
NFTs took off in a way other digital goods didnāt, because theyāre verifiable and you can actually own them in your own wallet. When a platform, for example an NFT marketplace, doesnāt make it possible to track this info (for example viaĀ Etherscan), you lose all the major benefits of NFTs. Thereās no transparency and thereās no guarantee that the NFT will live beyond the lifespan of the platform in case of bankruptcy or an actual scam. This is really important, because projects will fail. Nearly half of all 2017 ICOs hadĀ failed by mid-2018.
No roadmap, whitepaper, explanation
Transparency is key. Itās early days. Things are clunky, they might break, and there are scammers around. The crypto space addresses this with loads of transparency through whitepapers and wikis that explain exactly how things work, what they plan to do in the future, and even the smart contracts that power it all. I personally wouldnāt spend money anywhere where this is missing. Itās such a basic thing.
The crypto space is young, but itās easy to build a network. When that network is missing, it suggests being new to the space, not understanding it well, or perhaps not having the intention to. What can compensate for it is a network in another domain, like music, sports or art, so that their reputation can be checked.
No team page on the website
This is not a must, but when all else is missing I want to know who are staking their reputation. I want to find these people on Twitter, Discord, LinkedIn and see who theyāre connected to. Basically: whoās handling the money I spend?
Fake social media followers
Itās not that hard to figure out when post likes & follower counts just donāt add up. There are also tools to figure out what % of an accountās followers are bots. To me this often feels like someone trying to buy legitimacy instead of earn it. Scammers tend to move fast, because they need to pull the rug before people bail out.
Err on the side of caution
There are plenty of platforms that do things well. Donāt let FOMO get the better of you. Steer clear of platforms that tick the above boxes and give them time to sort things out. Help your friends do the same. Itās estimated that 80% of 2017ās ICOs were scams with $9 million being lost to them daily (2019). Lots of people trying out the promises of Web 3 got burned immediately and the whole space became known for it.
This week hundreds of people pooled money to collectively place a bid on NFTs and attain fractional ownership using a tool calledĀ PartyBid. They succeeded. 478 people teamed up to form theĀ Party Of The Living DeadĀ and secured one of the highly popular (and expensive) NFT collectibleĀ CryptoPunks. 25 people acquired an NFT released by music x web3 projectĀ Songcamp Elektra, calling themselvesĀ Elektranauts.
After purchasing the NFT (of which there exists 1), buyers get ERC-20 tokens which represent the fractional ownership (of which there exist proportional amounts for each buyer). In my recent piece aboutĀ data autonomy & the creator economyĀ I explained how tokens on blockchains can be used to create platform-independent social groups. This is an example of it:Ā the fractional ownership of the NFT represents group membership. In the case of the Party of the Living Dead that membership is signified through 1,201,725Ā $DEADĀ tokens and in the case of the Elektranauts through 2,100Ā $SQUADĀ tokens, a reference to a term used by the Songcamp DAO. What if certain privileges were given to those group members?
From whales to swarms
The NFT boom that happened over the past year saw so-called ‘whales’, people with a lot of (crypto)currency to spend, place huge bids in auctions. As the usability layer of the web3 evolves, we see groups of people (often organised in DAOs) come up with tools like PartyBid to be able to compete with whales.
It is early days for the web3. It may feel differently if you’re out of the loop, but new ideas, interfaces, protocols, tools, improvements, standards are being proposed, shipped and adopted on a daily basis. So what can build upon PartyBid? What can build upon fractionalized ownership of music NFTs?
A Bandcamp for Fan DAOs?
Fans can now come together to place collective bids on music NFTs. Afterwards, they receive tokens to signify their status as a fractional holder of that NFT. What if there was a service that offered extra perks based on the (fractional) ownership of music NFTs?
I buy music on Bandcamp for 3 reasons: 1) to support artists (for the brave: here’s my collection), 2) to get the audio files in order to DJ, 3) to offline sync the music into the Bandcamp app. The music may also be available on large streaming platforms, but I like the idea of ownership & supporting financially – it’s a win-win. So I stream my purchases from the app, or play from the offline cache. Could similar dynamics be utilized for a next-gen music service?
Each fractional NFT token you hold could unlock things like offline playback, although it may take a few years for the music licensing landscape to catch up with the web3. So let’s look at two other scenarios:
Fan chat
Communication tools for mini-fan clubs, e.g. a group chat. You login with your crypto-wallet, the service reads your tokens and šŖāØ like magic āØšŖ you’re connected to other fans. It would have to compete with other apps that may implement tokenized group chats, likeĀ TelegramĀ (and I predictĀ Instagram), so perhaps music-specific features should be included, initially by integrating with web2 platforms likeĀ SoundCloud,Ā Bandcamp,Ā Spotify, etc. A web3 route would mean empowering the group with tools specifically tailored towardsĀ DAOs of music fans.
Fan galleries
As a fan you can show off your collection on a profile. A service might help people find holders of fractional tokens of NFTs minted by the same addresses. That means: if an artist created 2 NFTs, the token holders for those NFTs can find each other through the platform.
This could create an economy on its own. If other people want in on the fractional ownership, then a new community could organize and place a bid to buyout the original community. The original’s members would be able to profit from the increased value of the NFT, plus would still be able to join the new community’s bid, so they retain access after the sale. Importantly, the original artist would also be able to receive a % of resale money, if such a clause is contained in the smart contract.
And then…
To imagine what the space could look like, one should ask “and then what?” If a certain scenario plays out, what does it look like when people build from there? What would have to surround it? There’s a whole lot of imagining going on right now and a lot of building. Some of it will follow patterns we’re familiar with from the web2, but much of it will diverge.
What’s becoming clear to anyone paying attention: what makes NFTs is not the high auction sums – it’s their functionality & use to underpin a new decentralized social web.
Tarzan Economics aims to switch your understanding of the world from thinking about transactions to thinking about consumption. Will Page argues for around 300 pages that we should all be interested in data that explains how people consume instead of data on what transactions they make. This is a question of economics, of course, but also of many other possible subjects such as psychology, neuroscience, and sociology. Page writes well and seems to enjoy making economics something everyone can grasp. Half the time, as a reader, I didnāt even realise he discussed economic concepts until he is well and truly deep into them. One such example is when Page takes several pages to discuss the concept of āfair division.ā He talks about himself coming home late and drunk, watching a program on TV called The Mint – Itās a game show with simple background music. The show itself was evidently an awful rip-off for viewers, but so was the music for the wider community of composers. The simple background music earned its composers lots of money due to the broadcaster’s, ITV, blanket license deal with the PRS. Not only does Page explain āfair divisionā in an easy to grasp example, he also immediately lays bare the crux of Tarzan Economics: something like āfair divisionā is only fair if the pool of money received gets distributed in a fair way and there’s lots of ways to game the rules. When those rules refuse to bend while consumers have already changed course it’s time to adapt.
The good
There’s a lot to like about Tarzan Economics, and while Page goes through eight principles in the book I think there’s three that really allow us to hone in on the core of the book.
Unintended consequences
Page keeps asking his readers to think about ‘what might have been’ and ‘what are we not seeing’? Every business decision can have unintended consequences and what Tarzan Economics helps you to do is see them before the fact. I think part of this is accepting that at some point, whatever industry you operate in there will be disruption. But more than that, it’s about thinking about data differently. Page gives an example of Abraham Wald, a Hungarian statistician who worked at Columbia University during WWII and aided the war effort as a part of the Statistical Research Group.
[Wald] noticed that when planes returned from their missions, mechanics were putting extra protection on the fleet based on the location of bullet holes. His pivotal thinking was that this wasn’t the right solution, as these planes were successfully making it home despite being hit. The bullet holes that mattered were the one that stopped planes from returning home. The air force needed to focus not on the positive signals, but the negatives. The zeroes, not the ones. (p. 178)
The idea of counting the zeroes as opposed to the ones, or at least acknowledging their existence, is what can help drive us to accept disruption and benefit from it.
Music as the first-mover in digital disruption
Page could write his book because music was the first industry to face digital disruption on an unprecedented scale. In other words, other industries can learn from music what to do, how to make sure that you grab hold of the next vine and let go of the old, crumbling one. Music definitely took hold of the new vine of streaming revenues to pull itself back up again after the old vine of physical CD distribution crumbled. However, it took them close to ten years to do so. Setting the music industry as an example of Tarzan Economics, then, also shows how slow pivoting can be. The music industry’s saviour was the blanket license style solution for copyright that allows streaming services to pool all music together and then charge a set rate for it. The subsequent pool of money that comes out of that is divided up pro-rata, per stream. It sounds fair, but a lot of people think otherwise. What Page suggests is that this method gave an entire industry a way out. But it needed to count the zeroes to get there. Those zeroes were not the illegal downloaders who major labels sued and settled with. They weren’t even the Napsters and Pirate Bays of this world. Instead, the zeroes were the money left on the table by looking at music as a transactional good instead of a service.
Now, this idea isn’t Page’s. The phrase and thinking behind Tarzan Economics goes back to Jim Griffin, former head of digital at Geffen. In his book, Page refers very briefly to hearing Griffin speak in 2009. By then Griffin had talked about the idea of Tarzan Economics for music – i.e. grabbing hold of the streaming vine – for a couple of years. Nor was Griffin alone or the first. Gerd Leonhard and David Kusek were two others who kicked the music industry towards that streaming vine. In their 2005 book The Future of Music, they, together with Susan Gedutis Lindsay, argued for a world without CDs. Music would flow as free as water, paid for bundled up with other services. Going back further still, and predating Napster, Bennett Lincoff is one person who advocated the blanket license model. In the early days of the internet Lincoff wanted to make sure copyright owners would keep getting their dues while their works spread online. Music can certainly be held up as a successful use case for Tarzan Economics. Perhaps it’s because I’m a historian, but it would help the book to contextualise the specific history of its digital disruption a bit more elegantly.
Creator-to-distribution chain
Page’s insistence on taking the unintended consequences of decisions into account is the key idea I’ve taken from the book. The most prescient, however, is his thinking around the production chain. Digital disruption means that more and more creators look to retain control of their own creations’ rights. In many industries this complicates often quite simple creator-to-distribution chains. ‘Luckily’ for music, rights organisation throughout this chain has been complex since the early days of recorded music. Page goes back to the example of how the French performance rights collective SACEM found its start. That organisation was also the first to institute the blanket license. It’s importance cannot be overstated for Page:
Blankets hold collectives together, as without them gridlock would cause the market to fall apart. I would be impractical (if not impossible) to find and negotiate with those 4 million songwriters around the world independently, yet a failure to secure a license for all of their songs would create a risk of liability that would make trade unworkable. Having 99.9 percent of all the songs isn’t good enough – the value of the blanket is in the completeness of getting 100 percent coverage – removing risk and increasing convenience. (p. 162-3)
The idea of a collective, however, often finds resistance because so much of our (Western) world is based around independence and do-it-yourself. Again, this is especially prescient in music, but also in the creator economy as a whole. That said, people always tend to be capable of pulling together when they have a common goal. Witness the advent of DAOs or other networks.
Either way, going it alone or going it through a collective, what’s important for Page is that the whole creator-to-distribution chain is under strain. It breaks and mends and weaves new paths from start to finish. The main reason it does this is because of the seemingly endless number of competitors for consumers’ attention. Cutting out your label and distributing your own music works if you are capable of finding a large enough audience to make it pay. Radiohead did it with In Rainbows – and are Page’s key example of successfully going it alone – but they were already a world-famous band with a dedicated following. What’s important though, is how the band leveraged a new tool, distribution via the internet, to circumvent old distribution networks and reach their fans more directly. Technologies, platforms and tools, then, are not what draws a crowd or what gets people to pay attention. They can help to achieve that and it doesn’t matter how those crowds form. There can be a gatekeeper, or not. There can be money involved, or not. There can middlemen, or not. There’s a larger discussion to be had around this topic, but Page simply wants to start by instilling the mindset that creators can be distributors, but also vice versa. And in a digital world where anything goes, swinging with the vines will help keep momentum going, crowds growing and attention piqued.
The bad
There were a couple of instances in the book where I felt Page’s arguments fell a little flat. I’ll dig into a couple here, but before I do let me point out that due to the scope of the book it was difficult for Page to go in depth in all chapters. As he writes himself, each chapter could probably be turned into a book on its own. I’ll try to eschew criticizing the book on this, besides my previous point about the broader context of Tarzan Economics and its origins in music.
Builder-farmer dichotomy
The book gets a bit self-help in the end with the builder-farmer dichotomy, but the intent is good because it allows readers to think about the various stages a company can be in. That said, I donāt feel this dichotomy helps in teaching ourselves to think differently, which is one of the purposes of the book. Take the idea into the context of all musicians now having to basically be entrepreneurs, it could make sense to think of yourself and the potential team you want to build around you in this way. At the start, you ā the musician, the creator ā are the builder, then you move into the territory where you want to reap the benefits of your building and you have to turn into a farmer. But at that point you are, most likely, not alone. You may have a manager, a label, a booker, a distributor. All of them can be at various stages of their own entrepreneurial development. Some will be builders and some will be farmers, but itās not like Spotify needing more farmers after its IPO. Itās a musician who will go back to building a new creative work which they will then look to farm. Importantly, most of those musicians wonāt turn into a band the size of Radiohead who have the sort of fanbase they can, indeed, farm. Remember, thereās value in thinking small, and that requires a psychological framework that is much more intricate than a macro-scale builder-farmer model.
The company line
Page still tows the Spotify company line, especially the marketing spiel about its origins. Moreover, he seems to tow the big-company line in general. Going back to my previous example of the single artist not benefiting from a dichotomy like builder-farmer all that much, itās generally hard to see how smaller entities, such as a band but also someone like a small beer brewer or a hat maker, would benefit directly from engaging with Tarzan Economics. Of course, Spotify, and other streaming services, extract a lot of value out of a large group of people. Getting hundreds of millions to pay around a $100 per year on music equates to more value than getting a smaller group, say hundreds of thousands, to pay $50 per month. But it grates that Page doesn’t question Spotify or its model. As a reader, then, you would do well to read something like Spotify Teardown alongside Tarzan Economics. At least then you’ll understand that Spotify isn’t really a music company. They are a platform that makes money by offering music listening in a convenient way. As a platform, it may have offered music labels the tools to swing to the next vine, but that’s about as good it gets. In that sense, it’s more like Page’s final example of Skyscanner, which he lauds for getting smaller airlines growth by appearing on top of their search. It reminds me of Spotify’s growing middle class of 43,000 musicians earning good revenue. If, indeed, musicians need to get listeners’ attention against a vast pool of other attention seekers, then for them it’s time to grab hold of the next vine and let go of the streaming vine. Find your own audience and link them together into your own network.
In the platform economy, your account, your username, your social connections: none of those belong to you. If you break the terms of service, or are merely suspected of doing so, the platform may revoke any or all of those and take away everything you’ve created or built (after it has reaped the benefits in terms of ad dollars from it).
I understand why people may be skeptical of NFTs and smart contracts, but I feel the budding Web3 solves issues left unsolved by the Web 2.0… and the space is heating up as creator economy trends coalesce.
“Would you consider selling the URL?”
A few years ago someone reached out to me to see if I’d be willing to part ways with my 3-letter username on a platform. I wasn’t really, but was open to consider it. I also knew that if I wrote that in an email and the platform to which I had registered saw that email, they’d have cause to revoke my account.
The URL, or the part of the username in there, is not mine to sell. It’s owned by the platform. My account, with all the content I had created and followers I had attained, was equally not mine to sell. Sure, it happens all the time, but with risk.
There are multiple reasons for platforms’ prohibition of selling accounts or any aspects directly related to account. The reason most talked about is to prevent scams like fake followers, astroturfing or username squatting. The other reason is because these platforms depend on data monopolies to survive.
Data monopolies & walled gardens
Early in the web 2.0 days, there was this dream of open APIs, services talking to each other, people forging completely new services by leveraging APIs. It wasn’t just a dream. People did so. Loads of cool hacks and apps launched this way – some survived by pivoting away from external APIs, most died. What happened?
In short, advertising happened. It seemed like the only viable business model at a time before most people were used to doing payments online. A time before modern smartphones. It doesn’t feel long ago, but the internet was such a different place. When you want to make money with ads, you need eyeballs and you need data; lots of it. That means people need to spend time on your platform, so their eyes are there and their data is yours. And so is their ad revenue. External APIs got crippled.
The pandemic has accelerated the rise of the creator economy. It has made calls for fair compensation louder (see Spotify). It has made people go direct to their audience via newsletters instead of relying on Twitter or Medium. It has made people experiment with more direct forms of monetization through livestreams, virtual events, and fan communities on Patreon and OnlyFans.
And then there’s NFTs.
Your username as an NFT
We’re all familiar with the headlines of NFTs being sold for millions. Let’s look at the extra utility and how it matches creators’ demands for more autonomy & ownership of their data and the value they generate.
Recently I created aĀ web3 primer videoĀ to set folks up with a crypto wallet and buy their first NFT usingĀ ENS. ENS lets you register a legible name as an NFT, like basgras.eth, that points to your wallet address (a hash code) in a way similar to how an email address points towards a mail server or a domain name points towards a host.
Services that support ENS allow people to display their .eth name as their usernames. So if someone wanted to ‘buy my URL’ or username on a service, I could just sell the NFT which only ever belongs to the person in whose wallet it sits.
What if we apply this concept of data ownership to more forms of data? We can apply it to social graphs via the community tokens someone holds in their wallet. Some of those community tokens may be specific to a small group of friends, like a group chat on Facebook or Telegram. Want to take those connections elsewhere? Just join another service and it automatically connects the holders of those tokens.
What about other data, like your posts? I expect they’ll become portable as NFTs with the media hosted through IPFS. It won’t be the incumbent platforms making the first step here. The autonomy and portability of NFTs will have to be created outside of them, so that they have no choice but to integrate them. That sets a new standard: “wait, I can bring my NFTs from outside in, but I can’t take my content out?”
This tension field is emerging and will likely strand incumbents somewhere between web2 and web3. How far it goes in terms of decentralization depends on the business models that get enabled (can this become bigger than advertising?) and how effective the trends are at confronting concentrations of power. What’s certain: People will expect to have more of a say over their data and they’ll expect ownership over the context in which they create value, which will become normalized through DAOs.
Facebook wasn’t MySpace’s web 2.0 successor: they were both web 2.0. Facebook’s web 1.0 predecessor was Geocities. The web 3 leap is larger: the successors to Spotify, Facebook and Twitter will look nothing like them, but will be able to solve the same problems & address the same needs. This time around, you’ll be able to move your data out. The incentive not to do so? You’ll own a part of them.
Merchandise is important. It’s important for fans who can express their fandom. It’s important for artists and other rightsholders who use it as an extra revenue stream. But recently I’ve been wondering what you actually buy when you buy merch as a fan. And consequently, what that means for artists who look at merch as a form of revenue. It’s important to ask what kind of merch you want to sell and who your audiences are for it. Especially in a world where platforms like Amazon Music, Instagram and Twitter improve their creator-focus by making it increasingly easy to sell merch I see three major answers to the title of this piece:
You buy something physical like a t-shirt, a mug, or a record or something virtual like a skin, an AR filter, or a digital download
You buy status, showing off your fandom and gaining access to an in-crowd of superfans
You buy into an artist and show your love and, more and more, gain access to the artist
The physical and the virtual
Let’s start by going back to 2019, pre-pandemic. atVenu, a commerce platform for selling merch while on tour, shared data showing that on average people attending concerts continued to spend more because they were buying more merch items year-over-year. This increased the average dollar amount punters spent as well. A positive trend then, but looking at what concert-goers mainly bought the data showed that the most popular item was still a t-shirt and then preferably a black one. Moreover, further data by atVenu from 2019 shows that on average artists bring 17 items to a show while only 4 items bring in 75% of all revenue. This means it’s worthwhile thinking about the combination of merch items you sell during a show. Definitely a t-shirt, preferably a record, then some other form of apparel – depending on your genre it can be a cap or a hoodie or a longsleeve, etc. – and finally something else like the aforementioned mug.
When we move from the physical to the virtual I often think about gaming more than music. That’s mostly because in gaming virtual merch-type items are already a big business. And when music flows into the world of gaming we see the results. Of course, there’s Lil Nas X his famous Roblox show. In an interview with Gamefam, Roblox global head of music Jon Vlassopulos explained how you “could dance together using custom, exclusive emotes, throw snowballs at each other, dress up in custom merch, hunt for coins, etc.” Moreover, these virtual merch items drove “seven figures in merch sales.” And it’s not just an artist like Lil Nas X who drives these sales. Oana Ruxandra, chief digital officer at Warner Music Group, told the CogX conference this year that Why Don’t We‘s Roblox concert also involved good sales of “artist skins, clothing, [and] a number of different accessories.”
That’s what happens when an artist hosts a concert in game. However, with more direct-to-fan strategies like setting up a Patreon or a Discord artists can open up routes to sell virtual merch items that are not necessarily connected to a live event. Moreover, there are manyvirtualworlds that integrate virtual merch options. All of this will grow alongside physical merch.
Status as a fandom
The reason merch sales will continue to grow is that fans will continue to seek ways to express themselves. It’s often also a status thing. How often have you walked around in your semi-obscure – probably black – band t-shirt and gotten a shout-out from someone random just because you’re wearing that band’s t-shirt. Of course, this particular example can become commoditized like with Nirvana or The Ramones due to their availability in high-street stores like H&M. Yet, this form of status can be used to more effect by many artists today. It’s not just about the t-shirt, it’s about the status that comes with having that t-shirt from that particular tour or with having the ARMY Bomb. Merch can give a fan a place within a broader fandom. Taking a Status as a Service approach, as popularized by Eugene Wei, artists need to have a twofold strategy to merch in relation to status. Items, whether physical or virtual, should provide social capital and have a high utility.
NFTs and social tokens can be one example where ownership can showcase status and thus provide social capital. These tokens also provide a utility in that they often provide access to certain things like memberships, meet-and-greets, unique tracks, etc. Examples unrelated to blockchain can be fanzines that artists recognize or, to go back to the t-shirt, simply getting a shout-out during a concert for wearing a very specific tour t-shirt. Interestingly, this kind of status-recognition can also come from the artist. Eddie Vedder famously jumped from the stage lights during Pinkpop festival in 1992 wearing a home-made Tivoli – a Dutch venue – t-shirt. In 2001 he wore that same t-shirt again at the same festival and now it’s back on his Funko doll.
Buying-in and showing love
Of course, buying merch is always about showing love to the artist. Besides listening to their music, going to their concerts, your fandom goes one step further and you spend that extra buck to show your support. More and more, and especially during the recent periods of lockdown, buying merch has attained a bigger status as a show of love. It’s also changed how artists sell their merch and what kind of merch they sell. This is especially true of platforms like Bandcamp, where the virtual merch table is automatically integrated during the livestream. What’s more, any buyer gets a mention in the chat allowing the performing artist to give that all important shout-out. That’s not just showing love, but getting the immediate status recognition too.
Again, blockchain-based tokens take this one step further. Not only do they allow the type of investment that will let the fans grow revenues as their beloved artist gains more prominence. More importantly, tokens can provide the privilege of access to the artist. This can be in the form of 3LAU creating a song with the highest bidder of his NFT, but it can also take the shape of a more community-driven solution. In that sense, it’s similar to offering various tiers of access through a Patreon or similar service. The positive extra of a token is that it allows a more reciprocal growth as value can increase over time seperately from the interaction between fan and artist.
Know your audiences, or what do you sell when you sell merch?
The key to understanding these various ways of engaging with merch from the perspective of the fan is to know how to approach those fans as an artist. Not every fan is the same, nor do they want the same. Realising that you have multiple audiences as an artist allows you to strategize accordingly. There’s many ways to do this. One example is terrible*, a company that takes a product management approach to physical merch and helps artists conceptualize, design and deliver products to their fans. In a similar vein, the increasing focus on utility in relation to NFTs shows how artists are thinking about adding value for specific fans. Whether it’s physical or virtual, and whether it’s about status or showing love, what matters is that merch is about more than just selling something. More and more it’s about establishing a connection and doing so with a broad variety of your fan audiences in mind.