Why you shouldn’t build an app

Apps are not the answer.

With all the choices you can make for engaging people through their mobile phones, apps should be considered a last resort. Why?

Asking people to install an app means friction.

  1. They want to do something;
  2. They see the download app page;
  3. Tap and go to the App Store page;
  4. Wait for the app to install;
  5. Have to login again.

At every step along the way you can lose people. Scratch that. At every step along the way you will lose people. Why?

The reason I hear most often is: so that you have your app on their phone and people can return easily. But do they?

Most people are not like you. Many of the people who read this will be tech early adopters, so it’s likely you use many apps and install them easily. But the typical US smartphone owner downloads ZERO apps per month (other estimates put it at 1.5 per month).

us-smartphone-users-number-of-app-downloads-per-month-of-smartphone-users-new_chartbuilder

Most app use is concentrated on 5 apps. Can you be one of those apps and compete with the likes of Google and Facebook, who together controlled the 10 most popular apps in 2016?

Apps are expensive to develop and maintain, difficult to make quick adjustments due to submission review processes, and not as engaging as other options.

So what other options do you have?

If you think you can get people to install your app, it means you believe you already have their attention. Great.

So you have two things to worry about:

  1. Can the core functionality be achieved through mobile web?
  2. If yes, then the next question is: how do I keep people coming back?

And if your core functionality is “I want to be able to send push notifications” then there may still be better ways. In music, examples of core functionality that may be hard to work around are:

  • Music listening in background, eg. when the phone is in the pocket and you’re doing other stuff.
  • Functionality that’s available when the user is offline.

But I digress, because often those functions may be ‘nice to haves’ and may not be essential. Imagine if a venue has a site where you can check upcoming gigs and also listen to some music… Now a marketing manager there may say: “we absolutely need people to be able to listen to music in the background.” But you can achieve this more easily by offering a Spotify playlist.

Back to push notifications. Keep your eye on messaging apps, because they’re steadily becoming the new social networks and they’re notification-based.

In order to hold onto people’s attention, you may not need push notifications. You need habit. This requires consistency from your side and design thinking on how to construct a habit forming product that people don’t forget about.

You may also use reminders. You could collect email addresses or even phone numbers.

Artists’ newsletters have a 20–25% open rate. 90% of SMS messages are read within the first 3 minutes of receiving. Since starting MUSIC x TECH x FUTURE, I’ve had a handful of unsubscriptions, but that’s nothing compared to the number of uninstalls I would have had.

Still think building an app is a good idea?

  • Write down who your audience is. How do they use the web. Be realistic and don’t project your own tendencies. Call a bunch of your users if you have to.
  • Write down exactly what you want people to be able to do. Frame it as a user story: “I can find information about my favourite band’s upcoming gigs in my town”.
  • Rank your user stories. Then mark the ones that are essential.
  • Small secret: the ones that you didn’t mark as essential, you’ll probably never build.
  • Think of ways in which you can achieve the same end results, without building an app that users need to install. (I can help you with that)
  • Now look at whether introducing the friction of an app is actually the best way to do it. Carefully count the number of steps required for the user to complete their user story.

Choose whatever has the least friction and still accomplishes your goal.

Monetizing virtual face time with fans

How the convergence of 2 trends opens up new business model opportunities for artists.

When I landed in Russia to get involved with music streaming service Zvooq, my goal was to look beyond streaming. The streaming layer would be the layer that brings everything together: fans, artists, and data. We started envisioning a layer on top of that, which we never fully got to roll out, in big part due to the challenges of the streaming business.

It was probably too early.

For the last decade, a lot of people have been envisioning ambitious direct-to-fan business models. The problem was that many of these were only viable for niche artists with early adopter audiences, but as technology develops, this is less so the case today.

Let’s have look at a few breakthrough trends in the last year:

  • Messaging apps are rapidly replacing social networks as the primary way for people to socialize online;
  • Better data plans & faster internet speeds have led to an increase in live streams, further enabled by product choices by Facebook & YouTube.

Messaging apps overtaking social networks is a trend that’s been underway for years now. It’s why Facebook acquired WhatsApp in 2014 for a whopping $19 billion. While 2.5 billion people had a messaging app installed earlier this year, that’s expected to rise to 3.6 billion in coming years. In part, this is driven by people coming online and messaging apps being relatively light weight in terms of data use.

In more developed markets, the trend for messaging apps is beyond text. WhatsApp, Facebook Messenger, and Slack have all recently enabled video calling. Other apps, like Instagram, Snapchat, Live.ly, and Tribe are finding new ways to give shape to mobile video experiences, from broadcasting short video stories, to live streaming to friends, to video group chats.

For artists that stay on top of trends, the potential for immediacy and intimacy with their fanbase is expanding.

Messaging apps make it easier to ping fans to get them involved in something, right away. And going live is one of the most engaging ways to do so.

Justin Kan, who founded Justin.tv which later became video game streaming platform Twitch (sold to Amazon for just under $1 billion), launched a new app recently which I think deserves the attention of the music business.

Whale is a Q&A app which lets people pose questions to ‘influencers’. To have your question answered, you have to pay a fee which is supposed to help your question “rise above the noise of social media”. And Whale is not the only app with this proposition.

Yam is another Q&A app which places more emphasis on personalities, who can answer fans’ questions through video, but also self-publish answers to questions they think people may be curious about.

Watching a reply to a question on Yam costs 5 cents, which is evenly split between the person who asked and the person who answered. It’s a good scheme to get people to come together to create content and for the person answering the questions to prioritize questions they think will lead to the most engagement.

What both of these apps do is that they monetize one of the truly scarce things in the digital age.

Any type of digital media is easily made abundant, but attention can only be spent once.

These trends enable creating an effective system for fans to compete for artists’ attention. I strongly believe this is where the most interesting business opportunities lie in the music business at the level of the artist, but also for those looking to create innovative new tools.

  1. Make great music.
  2. Grow your fan base.
  3. Monetize your most limited resource.

This can take so many shapes or forms:

  • Simply knowing that your idol saw your drawing or letter;
  • Having your demo reviewed by an artist you look up to;
  • Getting a special video greeting;
  • Learning more about an artist through a Q&A;
  • Being able to tell an artist about a local fan community & “come to our city!”;
  • Having the top rank as a fan & receiving a perk for that.

Each of these can be a product on their own and all of these products will likely look like messaging apps, video apps, or a mix.

A lot of fan engagement platforms failed, because they were looking for money in a niche behaviour that was difficult to exploit. People had to be taught new behaviours and new interfaces, which is hard when everyone’s competing for your attention.

Now this is becoming easier, because on mobile it can be as simple as a tap on the screen. Tuning into a live stream can be as simple as opening a push notification. Asking a question to an artist can be as simple as messaging a friend.

So, the question for the platforms early to the party is whether they’ll be able to adjust to the current (social) media landscape, or whether they let sunk cost fallacy entrench them in a vision based on how things used to be.

There’s tremendous value in big platforms figuring out new ways for artists and fans to exchange value. They already have the data and the fan connections. Imagine if streaming services were to build a new engagement layer on top of what already exists.

Until then, artists will have to stay lean and use specific tools that do one thing really well. Keep Product Hunt bookmarked.

Creating vs. Building

Laziness is good. It teaches us to get results with the least effort possible. If you avoid procrastinative behaviour, laziness can even be a great recipe for success, because you’ll be a master at shortcuts and finding the most effective ways to get things done.

I, like everyone, can be pretty lazy at times and it can take a lot of motivation to muster up the motivation for some activities. Over the years, I’ve learned that the strongest motivators for me are either:

  • Instant gratification, eg. the dopamine triggers created by most time wasting activities and procrastination;
  • Having a purpose beyond what I’m doing.

This year I set up the MUSIC x TECH x FUTURE newsletter as a way to ‘force’ myself to write something every week. Prior to that, I had ‘created’ (written) articles mostly sporadically, but now I had a weekly deadline. And I had a vision: I knew that MxTxF was something I wanted to grow, to build, and hold to a high standard. All creation happened within that context.

Creation for the sake of creation is great.

But if you’re striving to achieve something, then the path of random creations is one where you’ll depend on luck and pure chance.

So whether you make music, work at a label, or aren’t doing anything creative – ask yourself: what could I be building?

Start from doing what you’re already doing.

  • Why are you doing it?
  • What are you learning from it?
  • Does it all fit together?
  • Does your work add up?

If the answer to the last question is no, that’s fine. If you make coffee for customers every day, then every day will look more or less the same, and every morning you hit the reset button and do it again. Same day, repeating, with the same results. Whether you fail or succeed in that case depends on consistent performance and random external factors.

The lazy person’s nightmare.

If that sounds like you, think about what you could do that adds up. Then wrap it in purpose.

Back to the coffee example. Let’s say your wrapping in purpose is that you want to become the best coffee place in your town. Now you have a context to fill. You’ll need to talk to your boss and make a plan, you need to figure out what makes a place great, talk to your customers, etc. All of this you can do while doing what you’re already doing.

The lazy person’s dream.

Now let’s look at music.

Stop expecting to get a lucky break. The word luck implies unlikeliness and when you work hard and never get lucky, it can become intensely demotivating.

Create to build.

You’re building a following.
You’re building a fanbase.
You’re building your artist brand.

Every time you release music, it’s a step in building those things.

In that context, you can evaluate your steps.

For instance, 2 times this year, the open rate of my newsletters dropped below 30%. Terrible, because I strive to keep it between 40-50% (higher would be nice, too). In the context of building something, a low open rate is terrible: if you can’t win people’s attention consistently, then you’ll lose it eventually.

So I looked at what I did.

In one case, it was just the subject line that was a bit too pushy and may have caused people to auto-ignore the email, thinking it’s yet another spammy newsletter.

screen-shot-2016-11-28-at-14-32-02

The other case was more difficult, but my hypothesis was that the edition the week before was a bit weaker than usual, so people didn’t open it the week after. I didn’t have a good way to know this for sure, but it gave me a new way to think about what I’m building.

What that means is that by placing my creations in the context of something I’m building, it forced me to zoom out and think more carefully about the greater picture.

You may assume people are not watching your new video, because you posted it on your Facebook at the wrong time of the day, but maybe it’s because your last video sucked. If you’re just pushing out creations without thinking about the greater context you’re building, you’ll miss that information.

The value in creating consistently and feeding it into something you can grow is so much greater than the sum of parts. So don’t just create; build.

Best of all, it’s a great way to justify laziness. Just don’t procrastinate.

Success in music: defining your personal strategy in four steps

Finding your way to success can be confusing as an artist. Here’s what you should be focusing on.

At the Play & Produce conference in Ghent, Belgium, I joined a panel about digital revenue streams with Jef Martens (Basto / LazyJay), and Sebastien Lintz who does digital for Hardwell, artist management at Sorted, and is label manager at Revealed Recordings.

We discussed a lot of topics, some of which are covered in this article, but a lot of questions were left unanswered when we ran out of time.

So, for all those musicians that want to turn their craft into their livelihood, I wanted to create a basic resource to be able to refer to. This article goes over:

  • Making good music.
  • Getting your music in front of the right audiences.
  • Networking (!).
  • Retaining your fans & building community.
  • Monetization.

You’ll learn some new tricks to get better at what you’re doing, but more importantly: the below teaches you to develop your own strategy. Dive in!

Step zero: make really good music.

Before anything else, you need to make great music. This is part skill, part taste, and part understanding of trends. The best music is timeless, but before it becomes timeless, great music has to be timely.

As your skills develop, so will your ability to develop a consistent sound that’s unique to you. This is important, because it’s unlikely you’ll ever be ‘the best’ — simple mathematics. However, if you make a sound that stands out, you don’t need to be the best, you just have to make something remarkable.

Seems like an obvious step, but it often needs repeating. If you’re feeling lost or overwhelmed, know that the most important thing to work on is to develop your music and your skills. Everything develops from there.

Step one: getting your music heard.

Make a lot of music and release a lot of music. Make sure it’s easy to find, to stumble upon, to access, and to share.

There are a variety of tools that help you distribute your music to a lot of different places, like Labelgrid, or distributors like CD Baby and TuneCore. They help you to be everywhere your (future) fans might be.

In order to be discovered, make sure to put time into the artwork and accompanying description for your music. The description provides keywords for people to find your music, so don’t hold back on mentioning the names of bands that influence you, genres, etc.

Make it easy to share your music. Great music is inherently viral. Since YouTube is the most universal music player, you must have your music on there. Make sure the title has all the relevant information plus an indication about the type of music, to guarantee more clicks when people share it.

Regarding the artwork, you should understand that we live in the age of feeds. Social networks like Twitter, Facebook, and Instagram encourage us to scroll endlessly, because it means we’ll spend more time on their platforms.

Make sure your artwork is a scroll stopper.

It doesn’t have to be fancy, just effective.

7 Maine Coons Head Bopping

If your sound is good, people will share it (hence step zero).

From there, you need to find your audience.

(pro tip: get your music everywhere, but figure out what channels work best for you and double down on them. Doing a little bit of everything is a good way to not get traction anywhere. Make sure you actually enjoy using the channels you focus on, because if it’s not fun for you, you’re going to get exhausted and inconsistent eventually.)

Step one point five: finding your audience.

If you understand your music’s audience and where they hang out, or who else they listen to, you can start doing specific things to get your music into their ears, such as:

  • Remix other artists in your genre. Don’t ask for permission, but communicate to them once your remix is done. After all: their repost helps you reach their audience and chances are they’ll have a bigger audience than you. Play nice. And don’t put your remix on Spotify or other monetized places without permission. It’s less about the legal issues, and more that it’s just bad for human relations.
  • Connect with communities in your genre. On Reddit you can find loads of communities where producers are helping others to learn to master their art. You can also connect to communities around certain genres or prominent labels inside a genre. If Reddit’s not your thing, you can find groups like these on Facebook too.
  • Pitch your tracks to channels your audience follows. These may be blogs, YouTube channels, or internet radio stations. You can be more creative also: if there’s a popular video game streamer on Twitch that listens to a lot of music like yours, you could reach out to them, offer to make a personal theme song for them in exchange for a certain amount of airtime on their stream. Be creative.
  • The value of being (one of) the first. On our panel, Sebastien Lintz pointed out that being one of the first people on a platform can have big advantages. So keep your eye on new apps that pop up, get on there, try them out, see what happens. This is how you secure a first-mover advantage for a specific segment. Not convinced? Just look at what Vine and Musical.ly have enabled.

Step two: develop strong relations with people.

Success in music is usually a combination of music skills and people skills. When you see an overnight success, what you don’t see is the many years of preparation involved in that.

An artist may be young, but the team around them will know exactly who to talk to, who to ask for favours, the right people to work with, etc.

So, don’t be shy. Make sure you’re frequently in the same room as people who can help you. If you have a chance to pitch your music and get feedback, then go do it, even if you think you’re not ready. The feedback you’ll get will be valuable, but it’s also a good chance to get into the mind of label A&Rs, learn how they think, and you’ll know who they are if you run into them again.

These things happen in live settings, but sometimes people like Sebastien call for artists to submit music & have it publicly reviewed.

Other things you can do:

  • Speak to the DJs, promoters, organisers, etc. at local shows.
  • Go to conferences and set aside your shyness. Go chat with people, find out what they’re doing, and if there’s a panelist you find interesting, grab them for a chat. They’re there to speak to people and they’re interested in meeting you.

Basically: talk to people, and if it’s uncomfortable, then take a friend with you who’s good with that. The music business is a network business, so understand that you’re building relations that will last your entire career. Start early.

Step three: retaining your fans.

With the previous steps, you should have a way to get your music heard by people. Attention is fickle — so the big question here is not how to get people to listen to your music, but how do you get people to listen to your music again? And again, and again, and again.

You need to feed them to places where you can reach them again. It’s incredibly valuable, so if you’re annoyed with vloggers telling people to subscribe in every video: place yourself in their shoes. And do that!

Find the best ways to reach people. Facebook posts, once you scale your fanbase, may only have a 5% reach. Tweets are similar. It’s one of the reasons why I started a newsletter to talk about the future of music. For the last year, the open rate has been close to 50%. The typical artist newsletter has a 20–25% open rate.

Other methods to get your messages to your fans:

  • Download gates, like ToneDen, which allow fans to download your music in exchange for following your social accounts, incl. Spotify. Downloads as an incentive work well with certain audiences, but realize that ‘FREE DOWNLOAD’ in 2016 is nothing special.
  • Ads & remarketing. Sometimes it’s worth it to pay for ads. For instance, if you create a unified link for your release with a tool like Linkfire, you can integrate Google Analytics & AdSense. This way, you’ll get some data about the people that checked out your release and you’ll be able to target them on sites they visit, or when they Google something… Got a show in a town with a lot of fans? Set an ad that reveals your show the next time they Google for something fun to do on the weekend.

The basic jest of social profiles is this: be consistent, stay relevant, and frequent. Don’t abuse people’s permission to appear in their feeds or inbox, because they’ll unsubscribe or learn to ignore you. Good luck winning their attention back then.

You can also use ephemeral content, like Snapchat, to become part of fans’ habits.

Step three point five: building your fan community.

I love using the example of the fanbase as a house party. In my many years of awkward beers with strangers, I’ve learned there are roughly two types of house parties:

  • The type where you get let in, stand around a room with strangers, where nobody’s really entertained and just waiting for the host to come chat with them, and thinking of an excuse to bail ASAP. 💩
  • The type where the host lets you in, immediately introduces you to people you should talk to, suggesting topics you can discuss, and then at some point in the night you realize you haven’t even seen the host in an hour, because you’ve been having such a good time with their friends. 🔥

Building a community is a great way to get your fans to keep their attention on you, even after you leave the room. Not only that, but you now have the power to get back into the room, shut everyone up, and ask people to amplify what you have to say:

“Having a great time? Let’s get some more people in here! Text your friends. BYOB.”

Facebook Groups are an excellent way to do this. It also lets you mix fans that you’ve known for a long time (eg. friends), with first generation fans, and later fans.

Help keep the community active. Get people to talk about music, art, whatever you find interesting and is somehow a relevant connector. The music shared in the group doesn’t have to be just your music.

Step four: “shut up and take my money”

Having a connected fanbase allows you to intimately understand who the people that listen to your music are, what they care about, how their minds work, what they find cool, etc.

This allows you to better package the experiences you provide to them.

In music, the money is in the package. Whether it’s the live show, the download, merch or something else.. This means you can make the music you believe in, while also developing ways to make money off of it.

I usually hold up Yellow Claw as an example of a group that understands their fans really well and have developed multiple business models based on that understanding.

Basically, what it comes down to is this:

  • Great music shouldn’t have to be charity, so don’t put yourself in the position of having to beg fans to “please buy my album.”
  • Instead, think the other way around: what can I make for my fans that will make them thank me for giving them the opportunity to spend money on me?

No need to employ dark voodoo techniques. 👹 It’s just a matter of getting into the right frame of mind. Let’s call it the Kickstarter State of Mind.

Successful Kickstarters are a combination of:

  • A great product or idea (a metaphor for your music).
  • A charismatic call to action (a metaphor for your artist persona and brand).
  • Exciting rewards for contributing money.

Go spend some time on Kickstarter and see how price tiers work. Usually they cater to different types of audiences, or fans with differing levels of commitment. But they all have this in common:

People are super excited to be able to spend their money. Not for you — that’s just a nice bonus. But for themselves.

shut up and take my money

Recap

  • Step zero: make really great music. Keep working on your skills. This is by far the most important part. It’s the fuel for everything else. If nothing seems to be working, it may just be because your music is not good enough, or simply doesn’t stand out. Sorry.
  • Step one: getting your music heard. Get your music everywhere, take into account what your music looks like when people share, and double down on the channels that work best for you.
  • Step one point five: finding your audience. Use other people’s audience (OPA) by remixing, pitching curators, connecting to communities, and securing a first-mover advantage.
  • Step two: developing strong industry relations. Make no mistake: the music business is a business of human connections. Start early. Be nice & professional.
  • Step three: retaining your fans. Keep your fans’ attention by connecting them to your socials and finding other clever ways to reach them again.
  • Step three point five: building your fan community. Fans help keep each others’ attention on you and can help amplify your message. Be the host of the most fun house party they’ve ever attended.
  • Step four: “shut up and take my money”. Besides conventional revenue streams, you should be creating things that are so exciting for fans that they’ll thank you for the opportunity to spend their money.

Success in music: defining your personal strategy in four steps

Is it that simple?

Well, yes.

The hard part is that you need to put in a lot of hours. You have to be smart and relentless. Practice grit. You have to persevere, but also know when to cut your losses.

As long as you’re flying solo, take a look at job descriptions at labels or management agencies to understand how to strategically release music and build towards milestones.

Once you’re ready to build your team:
Work with people that inspire you. Don’t work with assholes.

And for fuck’s sake, keep your focus on your music.
Your music always comes first.

The Value of Ephemeral Content: Becoming Part of Your Fans’ Routines

What some perceive as ephemeral content’s greatest weakness is actually its most powerful quality. In an online landscape where attention is most scarce, ephemerality is key. 🔑

 

Last week I had the pleasure of being on a panel with some brilliant minds at Amsterdam Dance Event. The topic: marketing music to millennials. Millennials born in the nineties have a starkly different online profile than eighties babies. For instance, for teens, Snapchat now beats Facebook and Instagram as their top social platform.

 

The popularity of ephemeral content has to do with a number of factors. One teen writes:

  • No social pressure, because the main metric is view count.
  • Ephemerality means you don’t need to overthink what you post.
  • You actually know who’s watching — if people have seen your post, their usernames are revealed.

The world these people have grown up in is different from that of older generations. Eighties babies used to think online was a bit more of a playground. I cringe looking back (and deleting) some of the photos and status updates I posted on Facebook back in 2007–2009. This generation is aware that information lives forever and their strategies for dealing with that include deleting their digital histories frequently.

 

So for many labels, artists, and managers the question is:

How do I develop a strategy around ephemeral content?

Your strategy will have to acknowledge a few core concepts:

  1. Attention, not money, is the scarcest good on the internet. And everyone’s competing for it.
  2. The online landscape is now a filtered landscape, with algorithms weighing content and deciding whether to show it to your audience, or not.
  3. In this reality, your most important question is: how do I win my fans’ attention again and again and again?

For that purpose, ephemerality is f*#ing amazing. If you content is only visible for a day at a time — your fans will have to make you part of their daily routine. Now your have your fans’ attention: every single day.

 

Habit is the key to winning people’s attention over and over. There’s a reason why I send out my music tech newsletter at exactly the same time every week. Some of my subscribers actually go get a cup of coffee and hit refresh on their inbox around the time my newsletter’s supposed to come in. Not only does that lead to good engagement and nice metrics, but it also gives a great connection between you and your followers — it’s a special feeling.

 

Once understood, ephemerality can be engineered. If Snapchat is not your thing, or if teens are not your main demographic, there are other ways to become part of people’s habit through ephemerality. The expiring nature of Spotify’s Discover Weekly and Release Radar is the reason why those features have been so successful and have deeply influenced the product’s direction.

 

A great example of a music company that has been engineering ephemerality for years, is the Main Course record label. They offer all of their releases for free on Soundcloud in the first week. Many labels do the opposite and try to drive sales first, but Main Course’s strategy makes sure fans check their page once a week. Imagine doing this on a page you actually owned, instead of on a social profile. You can establish a habit and then when fans come and check, you can nudge their attention to important things like gigs or crowdfunding campaigns.

 

What some perceive as ephemeral content’s greatest weakness, is actually its most powerful quality. Use its expiring nature to build habit, keep your fans’ attention on you, and lead them to where you need them.

 

Many thanks to my co-panelists Luke Hood (UKF / AEI), Amy Jayne (Hospital Records), Siofra McComb (The Other Hand), Shane Mansfield (Ticketscript), David Ireland (Magnetic Magazine), and Lucy Blair for putting it all together. You’ve inspired me to put these thoughts down.

 

If you’d like me to work with you on building habit loops — drop me an email: bas@musicxtechxfuture.com.

Dollars on a plate

Are donations becoming a viable part of artists’ business models?

With the rise of live streaming and new media models, donations deserve another consideration.

 

Napster, the early file sharing service, not only introduced many to piracy. The platform also exposed two competing world views. One believed that information should be free and the other believed in combating such ideas. They were both wrong.

As a teenager, and still today, my personal sympathy went out to those who saw a better world and wanted to accomplish that by facing down large corporations. Their envisioned world was never satisfactory enough for me, though. It seemed oversimplified. One of the most common tropes you’d hear would be:

“Artists should just release their work for free and let people donate. I’d love to be able to donate to my favourite artists.”

Donation request from a band
An example of a common donation request.

At that time, there were only about half a billion connected devices. Most of the world’s population wasn’t online yet. Those that were, and thought this way, were a minority projecting their own behaviour onto others. It’s common: most music startup founders do the same thing — overestimating how much people care about music. Simply put: the donation model could not scale.

The model didn’t take into consideration the complexity of the way music is made. Let’s say artists were able to make a living off of donations — this benefits the most visible artists; the singers, but not the songwriters. How should money from donations then be distributed so that it’s fair? Does the intention behind the donation matter? Questions like these are the reason why there’s so much legislation around creative work.

An elemental overview of merely the royalty distribution part of the music business.
An elemental overview of merely the royalty distribution part of the music business. Via Bemuso.

Time passed and two trends have developed. Firstly, there has been an explosion of artists who do everything by themselves. Households in many countries now no longer have just 1 family PC, and music production software is easy to attain. This has led to a rise of ‘bedroom producers’, many of which are world famous and make a good living off of music.

The second trend is that the internet has become more real-time. Ten years ago you wouldn’t consider sharing memories online that would only be visible for 24 hours. Now, two of the world’s most popular apps, Instagram and Snapchat, not only encourage, but thrive because of that behaviour.

Fast wireless connections and increasingly powerful devices have enabled livestreaming. Anyone who’s ever ‘gone live’ on Facebook or Periscope knows that it changes the creative process of making a video. Live video streams are not just a new way to broadcast, they’re a creative format.

Facebook Live creation tool

Trends mix and influence each other. If you want to understand where things are going, you have to understand how trends converge and diverge. In this case, the two highlighted trends have culminated into a particular reality: donations are becoming a viable part of artists’ business models.

Understanding how donations are becoming viable is easiest by looking outside of music. Donations are already an important part of the economy on Twitch, a platform for broadcasting gameplay, which also encourages creatives to start streaming.

Gamers use donation apps to display tip notes in the live video stream. Some apps actually automatically read out the tip notes on-stream. Tipping is done for various reasons: to actually show appreciation, to encourage the chat to discuss a certain topic (or more likely: to emote-spam), to request a song, to ask for expert feedback, to get their name or joke into a YouTube highlight reel, etc.

Twitch tip scare
And sometimes they use tips to scare streamers shitless.

For popular streamers, it’s hard to interact with the chat, because there’s just too much to read it all — and they also need to focus on their game. Tip notes provide a way for viewers or fans to rise above the noise and get the streamer’s attention.

The takeaway here is that donations do not seem to occur for altruistic reasons in most cases. The exact ratio would make for an interesting study. Much of the donation behaviour happens due to the desire to interact, stand out or to get a request fulfilled. It’s a behaviour enabled by the immediacy brought on by the rise of high quality live streaming.

DJ live streaming on Twitch
Some streamers highlight their top donators by keeping their names visible (in bottom).

Musicians that want to incorporate donations into their business model will need a clear strategy. Firstly, it’s unlikely that donations on their own are viable if the goal is to make a living off of creative work. Although if you do it all yourself, like many artists these days, you get to keep the whole cut.

Secondly, the reason why donations are becoming viable is because of live streaming. This means the artist needs to be able to consistently generate audiences and that takes time to build. One-offs are a recipe for failure, especially if they don’t sit within a broader strategy.

Live streams being a creative format of their own means that there needs to be an intrinsic motivation to work in this way. Else one won’t be able to muster the consistency and grit necessary to succeed. The question for the artist is: “is this medium compelling enough for you to spend a significant amount of your time on it?”

Whatever the answer, the trend is clear. As artists are embracing the live format, with younger ones even coming into maturity with it, we’ll see donations make a comeback. This time, not as charity, but as a well-planned part of artists’ business models.

An example of donations on Chew.tv, a live video streaming platform for music.
An example of donations on Chew.tv, a live video streaming platform for music.