Tag: Release Radar

The Chris Brown problem on Spotify

Posted on | by Bas Grasmayer

How do we deal with bad players in music when every listen translates to payment?

For a few weeks in a row now, Chris Brown has appeared in my Spotify Release Radar. I’m not sure why, because I don’t follow him, nor do I really listen to similar music, but that’s a different topic.

The issue I have is: I do not want my streams to put money into the pockets of abusers (Chris Brown has a history of violence towards women, and victim-blaming). So that means I can’t really listen to my Release Radar in the background, or most curated playlists for that matter, because I want to make sure Spotify never plays those tracks to me.

I’m singling out Spotify here, because I’m an avid user: basically all streaming services have this problem. I’ve made the case for a global ban button for particular artists before, when I wrote about the Moby problem on Spotify. Basically, in curated environments, it would be nice to give some control back to the user and let them blacklist certain artists they’re not comfortable with.

Not only would this give listeners a more manageable overall experience, but it would also allow people to immediately make sure their money doesn’t go to abusers (and in the aftermath of the Weinstein fallout, surely Hollywood’s revelations will start spreading to the music business too).

But there’s another issue: in the streaming era, how do we listen to controversial artists without sending money their way?

For example, some brutal details around rapper XXXTentacion came out a while ago. He comes across as an abusive monster, and regularly gets into fights with fans. Yet, he’s still very popular. I’m curious why – is the music that good? I opened Spotify to check him out, but stopped myself from hitting the playback button, being aware that listening means money will go towards him (or his label, and seriously, they should do a Netflix and drop this dude + donate profits to causes that help victims / survivors of abuse).

But the ‘Chris Brown problem’ is that dudes like this keep being put into popular playlists, keep appearing in users’ personal playlists through algorithm recommendations. As listeners, we need a way to shield ourselves, and prevent our money from going into the pockets of these people.

If Spotify and other services are serious about their passive ‘lean back’ experience: give us a blacklist button. Let us ban Chris Brown.

Meanwhile one Reddit user has a suggestion for when artists you like collaborate with such people (which I’m sure a lot of readers won’t like):

Comment from discussion Snoop Dogg's new album cover features him standing over Trump's dead body.

The Moby Problem: open letter to Matt Ogle’s successor at Spotify

Posted on | by Bas Grasmayer

Almost every week, Spotify adds a Moby track to my Discover Weekly or Release Radar playlists – probably the playlists I listen to the most. The problem is: I don’t like Moby, and he’s not going away.

I’ve figured out exactly why Spotify keeps recommending me Moby. I’ve also figured out what types of user behaviour can discourage a recommendation system from continuing to recommend certain music. On Spotify, skips are weighted heavily. That is to say, if you skip a track, Spotify interprets it as you not liking a song or artist. I quite consistently skip the Moby tracks in my recommended playlists, but a week goes by and there he is again.

The Moby problem is not actually about Moby. It’s about the way recommendation algorithms work, and about the way we feed music data to them. The reason why Spotify keeps recommending me Moby is because I have a few Moby works in some of my playlists. I actually like his early rave stuff from the 90s, but I don’t care much for his chill out and trip hoppy stuff. Moby is perhaps also one of the most remixed electronic artists. Occasionally (and rarely), a really great remix sneaks into my playlists.

Hypothesis: playlists are weighted more heavily than skips

Three factors around playlists seem to be playing a role in Spotify’s assumption that I love Moby:

  • Moby’s inclusion in my playlists (passive)
  • Moby being played from my own playlist (active)
  • Moby being added to my playlists (active)

The weight in the algorithm should probably get heavier towards the bottom of this list, since it signals stronger intention and commitment. There may be many other factors at play too.

The fact that I like a couple of songs from an artist, some of which from over 20 years ago, does not mean I’d like to be kept up to date on his newest music though. Most of the Moby tracks that appear in my Release Radar are actually inter-genre remixes, so that really doesn’t make much sense either (e.g. if I like drum & bass, why would I like a techno remix of a drum & bass song?).

The remix problem

Then there’s another issue with remixes. One of my most-played playlists, called If Red Bull was Music, includes an EDM remix of a Moby track. It’s the only Moby track I listen to regularly, besides perhaps the Moby stuff in my Discover Weekly and Release Radar, when I forget to skip.

The problem is: it’s not a Moby track anymore. Sure, Moby is the original artist, but it doesn’t sound like a Moby track at all. It’s almost like categorizing a hiphop beat that samples Mozart as a piece of classical music.

It seems like Spotify is barely taking this into account when two artists can be lumped into the same category (electronic), even when that category is too broad to mean anything.

The solution

Let me banish artists! Give me a big fat ban button.

But hey, I’m a product person: I know the Moby problem is a symptom and you shouldn’t develop features to address symptoms — that’s how you kill a good product.

Spotify has a great product and Discover Weekly & Release Radar are a strong part of my music habits nowadays. So what it needs to do, is get better at understanding users’ actions and intentions, and how they weight them.

Personally, I think it’s important for them to look at how users interact with the music in their recommended mix playlists, and then weigh that much heavier. No engagement with a certain artist (or actually: skips), then that artist slowly becomes invisible, like in the Facebook news feed.

So to whomever is succeeding Matt Ogle, one of the creators of Discover Weekly, who just departed Spotify for Instagram, please solve my Moby problem. Let me escape this filter bubble.

(Just in case: hey Moby, I love your music, but most of it just doesn’t fit my taste so well. Keep doing what you’re doing!)

The Value of Ephemeral Content: Becoming Part of Your Fans’ Routines

Posted on | by Bas Grasmayer

What some perceive as ephemeral content’s greatest weakness is actually its most powerful quality. In an online landscape where attention is most scarce, ephemerality is key. 🔑

 

Last week I had the pleasure of being on a panel with some brilliant minds at Amsterdam Dance Event. The topic: marketing music to millennials. Millennials born in the nineties have a starkly different online profile than eighties babies. For instance, for teens, Snapchat now beats Facebook and Instagram as their top social platform.

 

The popularity of ephemeral content has to do with a number of factors. One teen writes:

  • No social pressure, because the main metric is view count.
  • Ephemerality means you don’t need to overthink what you post.
  • You actually know who’s watching — if people have seen your post, their usernames are revealed.

The world these people have grown up in is different from that of older generations. Eighties babies used to think online was a bit more of a playground. I cringe looking back (and deleting) some of the photos and status updates I posted on Facebook back in 2007–2009. This generation is aware that information lives forever and their strategies for dealing with that include deleting their digital histories frequently.

 

So for many labels, artists, and managers the question is:

How do I develop a strategy around ephemeral content?

Your strategy will have to acknowledge a few core concepts:

  1. Attention, not money, is the scarcest good on the internet. And everyone’s competing for it.
  2. The online landscape is now a filtered landscape, with algorithms weighing content and deciding whether to show it to your audience, or not.
  3. In this reality, your most important question is: how do I win my fans’ attention again and again and again?

For that purpose, ephemerality is f*#ing amazing. If you content is only visible for a day at a time — your fans will have to make you part of their daily routine. Now your have your fans’ attention: every single day.

 

Habit is the key to winning people’s attention over and over. There’s a reason why I send out my music tech newsletter at exactly the same time every week. Some of my subscribers actually go get a cup of coffee and hit refresh on their inbox around the time my newsletter’s supposed to come in. Not only does that lead to good engagement and nice metrics, but it also gives a great connection between you and your followers — it’s a special feeling.

 

Once understood, ephemerality can be engineered. If Snapchat is not your thing, or if teens are not your main demographic, there are other ways to become part of people’s habit through ephemerality. The expiring nature of Spotify’s Discover Weekly and Release Radar is the reason why those features have been so successful and have deeply influenced the product’s direction.

 

A great example of a music company that has been engineering ephemerality for years, is the Main Course record label. They offer all of their releases for free on Soundcloud in the first week. Many labels do the opposite and try to drive sales first, but Main Course’s strategy makes sure fans check their page once a week. Imagine doing this on a page you actually owned, instead of on a social profile. You can establish a habit and then when fans come and check, you can nudge their attention to important things like gigs or crowdfunding campaigns.

 

What some perceive as ephemeral content’s greatest weakness, is actually its most powerful quality. Use its expiring nature to build habit, keep your fans’ attention on you, and lead them to where you need them.

 

Many thanks to my co-panelists Luke Hood (UKF / AEI), Amy Jayne (Hospital Records), Siofra McComb (The Other Hand), Shane Mansfield (Ticketscript), David Ireland (Magnetic Magazine), and Lucy Blair for putting it all together. You’ve inspired me to put these thoughts down.

 

If you’d like me to work with you on building habit loops — drop me an email: bas@musicxtechxfuture.com.

Use Facebook Messenger to Access Spotify Discover Weekly and Release Radar – in 4 Steps

Posted on | by Bas Grasmayer

A bot for Facebook Messenger lets you access your Spotify Release Radar and Discover Weekly playlists from inside Messenger. Since it currently lacks an interface, here are the steps to follow to get new music recommendations delivered to Messenger.

Discover Messenger

1. Add the bot

You can add the bot by clicking this link.

2. Sign in

Tell it you want to sign in, by typing sign in. Then login to Spotify & give the bot the necessary permissions.

3. Play something

You can now choose to play tracks on Spotify or get 30 second previews.

4. Extra commands

Got lost and want to bring back the playlist? Type current week. You’ll also be able to tell it playlist 1 week ago to get last week’s playlist, but first you’ll need to be using the bot for a while.

At the time of writing, there are still some bugs to iron out. If you run into any difficulties, you can contact the bot’s maker, Daniel Noshkin, on Twitter or on Product Hunt.

If you ever want to revoke the app’s access, you can find all apps that have access to your Spotify account in your settings.

Spotify’s strategy to become a habit-forming product

Posted on | by Bas Grasmayer

Last Friday, Spotify unveiled its newest feature: Release Radar – a personalized playlist of newly released music, updated every Friday. It’s reminiscent of Discover Weekly, but Release Radar’s recommendations are always newer tracks. My first impression is that it’s much more likely to recommend music from artists you’re already familiar with.

As Spotify keeps rolling out features like this, and competitors no doubt follow suit, the implications for the music business will be significant. Matt Ogle, who’s behind both of these playlists, revealed last March:

There are 2,000 artists for whom Discover Weekly is currently 80% of their streams, and something like five or six thousand for whom Discover Weekly is half of their streams.

But I’d like to zero in on Spotify’s product strategy and why features like Discover Weekly and Release Radar are so important for the service. It has everything to do with the power of habit.

Habit Loop Spotify

Discover Weekly creates a perfect habit loop. The routine is listening to your refreshed playlist. The reward is the release of good hormones due to interesting new finds, and perhaps the social currency of sharing. The cue, or trigger, is simply the fact that it’s Monday and the start of a new week.

On Sunday, another habit loop is triggered. To prevent losing newly discovered gems, users log on to save tracks from Discover Weekly to their playlists. Loss prevention is one of the strongest motivators.

Spotify Discover Weekly Habit chart

Spotify’s bet is that they can create another habit, focused on different days of the week, by releasing a new feature in the style of Discover Weekly. Being able to consistently drive traffic back to your product is great if you’re ad-supported, might help to convince free users to upgrade to premium, and helps premium users justify the recurring cost of their subscription.

Now, instead of 2, there will be 4 cues.

Spotify Discover Weekly + Release Radar chart

Friday is a great day for Release Radar for two reasons:

  1. Easy to remember: it’s the last day of the week and people have the weekend on their minds.
  2. Since last year, Friday is the global release day for new music.

Here are two hacks I made that bring some cool additional automation to the new Release Radar playlist:

Curious how Release Radar works? The wonderful folks at Hydric Media, who are behind the hit music app Wonder, created a free tool called Playground, which opens up all the different parameters of Spotify’s Echo Nest API powering the Discover Weekly and Release Radar playlists.

How has your Release Radar experience been? I’ll show you mine, if you show me yours. Send me a tweet: @basgras.